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I Don’t Like DomainFest NYC Format Change and Price

The other day, Andrew posted an article about a change in format for Oversee’s DomainFest event in New York City. Instead of full day of networking like last year’s event, there will be a 3 hour meet up with dinner and drinks at a rooftop bar in midtown Manhattan. The cost is $150 to attend.

I don’t know about you, but I’m not digging the whole $150 for dinner and drinks with Oversee in NYC. I also don’t like the change in format since last year’s event in New York was very good, with a large attendance.

In my humble opinion, fewer people are going to show up for a three hour evening event than last year’s full day event, which had a pretty sizable attendance. If you want to come to the event from out of town, you pretty much have to spend a few hundred dollars for a hotel room because it’s unlikely you’ll hit the road after drinking for a few hours. IMO, this also means fewer people, and that means there’s less of a reason for me to attend.

I’ve hosted/organized several domain “meet ups” in New York City over the last three years, and I’ve never had to charge people to attend. Most of the events were cash bar, although a couple of them were dinner events where people ordered as they wished and paid for their own food/drinks. There were also two sponsors like Domain Capital and WhyPark for two of the events (they paid for appetizers and drinks at a couple events). The events had anywhere between 15 and 50 people in attendance. The largest event was held in a private room at a bar with a cash bar and no cover or sponsors.

For the most part, even some of the cooler lounges and restaurants will give you free space if you guarantee enough of an attendance and bar/food tab, especially if it’s not during the holiday season or Thursday – Saturday evenings. There are plenty of less cool/trendy places that would be very happy to host a cash bar event at no cost.

DomainFest NYC is being held on a Tuesday evening in the summer, and if Oversee thinks over 50 people will show up, I would imagine they could assure the restaurant/bar that the tab would reach an agreed upon number, and I would hope the company could cover anything under that as a marketing or customer relationship event. Maybe it won’t be sit down dinner style, but I’ve always found it hard to talk to a large group while having a sit down dinner, and it’s also tough to balance a drink, a full plate, and manage a conversation.

I get that Oversee probably doesn’t want to have an open event that’s free because everyone and their mom will show up looking for freebies. I also get that Oversee doesn’t want to have to ask people to pay for their dinner at the end of a meal.  However, I am personally opposed to paying $150 to hang out with a NYC crowd. I’d rather organize a private dinner with 15 people in the area at a great restaurant, and I guarantee the cost with drinks would be less than $150 per person.

With all respect to my friends at Oversee who I enjoy hanging out with, it seems like the company wants us to pay them to travel to NYC to hang out and build customer relationships, and that doesn’t seem right to me.

What gTLD Would You Want to Own?

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Talks about the new gTLD domain extensions appear to be ongoing in Singapore, and I would expect that we’ll soon know whether they are going to be approved at this ICANN meeting. When the approval is eventually given, I believe there are going to be dozens of applications for gTLDs such as .nyc, .insure, .eco, .vegas, and many others.

Whether many or most of the new gTLD domain names will be available for sale to the general public or simply used by the companies that operate them is something that is an unknown. Companies awarded gTLDs after the expensive application process will likely have that choice and can make their own business decision about how to sell, market, and use their new domain extensions.

We do know that the .CO Registry is having considerable success selling .CO domain names. That can be attributed to strong marketing efforts undertaken by the registry. Some applicants will surely try to emulate this, while others may decide to keep and utilize the domain names for themselves or their company.

All that being said, if you could own and operate a gTLD, which extension would you choose? I would probably choose something like .insure or possibly a .geographic extension. The .insure would be a choice if search engines are kind to new gTLD and .geographic for consumer adoption since businesses in that city would likely purchase their domain names if they had the opportunity.

So… which gTLD would you want to own?

Saturday Updates

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Hope you all had a nice week. Karen and I are doing a 70 mile bike “Ride to Montauk” today, so comments might not be approved until later tonight or tomorrow, assuming I survive. Here are some weekend updates.

  • I was a bit taken aback when I first heard the Oversee news yesterday at the end of the business day, but it does seem to make sense. I am sure the company’s performance has suffered greatly in the last year or few, and a shakeup was likely necessary especially because of the outside investment. I don’t know what impact this will have on the domain industry at large, but we’ll likely learn more in the coming days. As I told a friend yesterday, domain names are worth the same today as they were worth yesterday.
  • I wonder how much of an impact Frank Schilling’s Internet Traffic has had on Oversee’s revenue in the last month and revenue projections going forward. I really don’t think this is going to be the last big shakeup in the domain industry this year.
  • I read a ShoeMoney newsletter about a SEO company called SEO Link Wheelers (affiliate), and I am thinking about using them  for a couple of websites to improve long tail search rankings. Has anyone here had experience with the company’s services? It seems a bit pricey but certainly well worth the investment if it works.
  • A few people emailed me in private telling me they donated to Craig Rowe’s Make A Wish fundraising effort, and that’s greatly appreciated. I am not sure if Craig raised $500 yesterday, but I am going to give him the full match amount anyway. It’s a great organization and I am happy to support it.
  • For those of you who like .TV domain names, Name.com is offering a Father’s Day deal on new registrations ($9.99/year). Enter coupon code DADDIO when you check out.
  • Interesting to read the mainstream press’ view on gTLD domain names. There was an article on the front page of the Yahoo Finance website today: Internet braces for ‘.Vegas’ and other not-coms. It really seems like ICANN is going to move forward in Singapore this time, although I wouldn’t bet on it even though I am a betting person.

Paypal Needs to Update Complaint Response Forms for Intangible Goods

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One of the downsides to how I set up my Paypal billing is that most of my sites are under one corporate umbrella, Top Notch Domains, LLC. Since my sites aren’t all pet-related, I can’t just have one billing name like “DogWalker” or something else that would ring a bell. I know there are ways around this, but that’s been discussed in another post.

As a result, on very rare occasions, someone will see the Top Notch Domains billing notice and file a complaint with Paypal saying that they had an unauthorized charge. I’ve had 3 total complaints so far, and two of them were resolved right away when I reminded the people why they were billed. However, I am dealing with a third complaint right now and the person couldn’t figure out how to cancel it, so I am defending the case.

Unfortunately, it does not seem like Paypal has a great way for merchants of intangible goods to respond to complaints. When I tried to resolve the complaint, I was given three options:

1) Provide the shipping information, which includes the shipper, tracking code, address, and other physical shipping information.

2) I already gave a refund

3) I plan to give a refund

There isn’t an option to tell Paypal that the payment was for a directory listing on one of my websites, was authorized by the person to re-bill last June, and the person still has an active listing. There is a field under the first option to provide more information, but it seems more geared towards the shipping details.

I can see this being a problem for service providers who aren’t necessarily web operators. People who do things like painting, babysitting, dog walking, or other intangible services could be put at risk if they can’t adequately respond. Even if Paypal looks at the field under the shipping information, it’s not very clear that this is where to respond.

When I called Paypal, they gave me an email address I could use to respond to the complaint: complaint-response@paypal.com. I did this, and I received a confirmation of receipt. However, a couple of days later, I received another notice from Paypal that told me I still needed to respond to the complaint online, so there’s something funky about Paypal’s complaint response system that needs to be reconciled.

I hope Paypal addresses this issue.

Craig Rowe Raising Money for the Make-A-Wish Foundation

As you know by now, I have a soft spot for organizations that help children with cancer. I am a supporter of the Ronald McDonald House, and with your help earlier this year, my wife and I raised just shy of $8,000 – $3,000 more than our goal.

I just learned that Craig Rowe of WhyPark is raising money for Make A Wish of Greater Ohio, Kentucky, and Indiana. On August 7th, 2011, Craig will be participating in the Cleveland Triathlon, where he will swim half a mile, bike 16 miles, and run 3.1 miles. I only wish I was closer so I could watch this actually happen.

Craig is looking to raise $6,000 for Make A Wish, which is the average cost of making one child’s wish come true. If it’s been a good year for you so far, I hope you will consider making a donation to this worthy cause. Craig’s a good dude and the organization he’s raising funds for does great things.

I’ll even personally match up to $500 in donations that you make to him today. Just drop a note and let me know you donated. Like when I was raising funds for Ronald McDonald House, every single donation counts and helps.

SwiftRank Rebrands as TravelShark & Uses Creative Videos to Spread the News

Travel SharkSwiftRank has been one of the most active domain buyers in the last couple of years, purchasing what is likely millions of dollars worth of domain names in public and private sales and auction. The company owns thousands of the best geographic hotel and travel related domain names, all of which operate independently but in conjunction with each other.

I believe the company’s largest publicly reported sale was SydneyHotels.com for $100k, and the company has spent significantly more in private. The company now owns names like LasVegasHotels.com, BostonHotels.com, CapetownHotels.com, VancouverHotels.com, HongKongHotel.com, and even NewYorkRestaurants.com. Do a search for large city hotel/s .com names, and there’s a good chance the company owns it.

I just learned that the company has re-branded itself as  Travel Shark, which in my opinion, suits them much better and is a stronger brand name. The company has launched a creative way to announce the re-branding effort and I want to share the four videos with you.