GoDaddy recently launched a new service called WordPress Premium Support. From what I understand, customers who use the service can have GoDaddy’s WordPress support team resolve a variety of issues related to their WordPress-based websites. They are also able to add various forms of functionality to existing websites. I just signed up for the Basic Subscription plan ($79.99/month) to fix some issues and make updates to my website.
As you may have noticed last Friday, DomainInvesting.com was not accessible for part of the day. I attempted to update one of my plugins, and for some unknown reason, it basically caused the website to crash. Everything below the header was missing. Even after I deactivated the plugin, my site was still unavailable. My guess is that it failed because I had waited a long time to update this one particular plugin. Luckily, GoDaddy’s support team was able to use a backup of my website to restore it with minimal loss (a few comments and a couple of articles).
On Monday, I decided to sign up for GoDaddy’s WordPress Premium Support program to give it a shot. I still need to have that plugin updated correctly, and I am hopeful the support team will be able to troubleshoot the issue and get the plugin updated and functioning correctly. I also need to have the Subscribe to Comments plugin updated and implemented like I had it before. When the subscribe box disappeared, I deactivated the plugin and have not reactivated it.
I am using GoDaddy for two reasons: