How to Resolve 2 Afternic Errors Within GoDaddy Account

The integration between Afternic and GoDaddy makes it easier for me to list my GoDaddy-registered domain names for sale via Afternic. It’s also simple to update prices for active listings. I have regularly come across a couple of bugs and finally learned what was causing them. I want to share the root cause of the problem as well as a solution until the issue is resolved by GoDaddy engineers.

On occasion when trying to list domain names for sale on Afternic from within my GoDaddy account, I received this error message:

“Domain listing were not created. Due to some backend error we are not able to create the domain listings.”

Another issue I have come across is on the page where I can edit prices of Afternic-listed domain names. When I click the update button, everything below the header disappears and the page stops loading. The prices do not get updated.

Both of these errors are annoying, especially if the second error comes after revising prices across a large swath of domain names.

I just learned that these errors are caused by an account time out. Essentially, a customer can still be logged in to a GoDaddy account, but if too much time has elapsed, editing Afternic sale prices or adding new domain names to Afternic will produce these two errors. I am not really sure why someone can be logged in to their GoDaddy account and make name server or renewal changes but not be able to make Afternic changes. Hopefully, this is something that gets resolved in the short-term.

In the meantime, if you come across this error, the quick fix is to logout and log back in before making changes.