Overall, I like bidding on pending delete auctions at DropCatch.com. I can pay for a domain name instantly after the auction concludes, and within moments, the domain name is provisioned to my NameBright account. The platform is generally user-friendly, and I like bidding there. There is one issue though.
Every time I login to my DropCatch account, it prompts me for a 2FA code. This would be okay if it was once in a while or even once per day. However, this isn’t the case. If I backorder a domain name, step away from my computer for a little while, I am almost always prompted for a 2FA login after returning to place subsequent bids. With my auction routine, I could be prompted for 2FA logins several times in a morning. I don’t mind 2FA, but I would prefer to be prompted once a day, at most.
I find this persistent 2FA login requirement to be a nuisance.
Several months ago, I reached out directly to DropCatch management to ask about this as a user. I heard back from the company shortly thereafter. They appreciated the feedback, I was told, and I appreciate that they replied to my email to show they were looking into it.
Nothing had changed that I could see until today. No, 2FA is still required, and the cookie length appears to be the same. The change is an extra step to access 2FA. Instead of logging in to my account and being directed to enter the 2FA code, I was asked to select whether I want to receive 2FA via email or text. I chose my preferred option and hoped that would be that. When I went back to DropCatch a little while after, I had the same prompts.
In my opinion, if there’s a 2FA option at DropCatch, users should be able to select their preferred 2FA option as a default in their settings rather than adding an extra step to login. In addition, I would prefer to use a 3rd party 2FA authentication app like Google Authenticator. That’s besides the point.
I am a big believer in handling issues in private. I have never used my blog as a bludgeon and won’t change that. However, I must not be the only user who gets frustrated by this, and perhaps others who are annoyed by this will chime in and share. Maybe it’s just me!
Does this issue annoy you, too?
— Elliot Silver (@DInvesting) January 5, 2024