Michael Cyger amplified a post that offers a look into a massive pitfall for operators on non .com domain names as well as off-brand domain names. Misdirected emails, also known as email leakage, is an issue many business operators don’t even know about or understand until it becomes a problem. See for yourself:
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"Domain suffix familiarity bias"
Where people append ".com" to a domain name because of mind share, habit or assumption.
It’s real. https://t.co/iAn98kzSXL
— Michael Cyger (@MichaelCyger) May 9, 2024