There have been a number of changes at NameJet due to the integration with SnapNames. Most noticeable for me is the backorder deadline time change. I can now place my back orders one hour later than I could before the integration. One issue that has tripped me up more than once is the minimum bid difference on some domain names. Instead of the standard $69 bid, I need to place a $79 bid in order to backorder the domain name.
The $10 difference is not generally a problem, especially considering it is now rare for me to win an auction for the minimum bid. The issue is that when I click the “Place My Bids Now” button, only the $69 backorders are placed unless I manually change the minimum bids for the auctions that require a $79 bid.
Here’s what happens when I do not update the bid to meet the minimum before placing my backorder:
You can see that the $69 bid is placed but the auction with a $79 minimum bid shows an error message because the backorder was not placed. This is not a huge deal, but there have been a few times where I almost walked away from my desk after clicking the bid button and nearly did not notice the error message. In fact, it is possible that there have been times that I did walk away without placing a backorder and did not even realize it.
An easy fix would be for NameJet to automatically input the $79 minimum bid in the bid field rather than $69 on those auctions. They would have to make sure it did not alter the bid to match all minimum bids because of the occasional really high minimum bid, such as the $2,344 minimum bid required to backorder Gallbladder.com on NameJet. I can only speak for myself, but I doubt people would mind if the change was made to the $79 auctions.
Until NameJet makes the change – or changes the minimum bid to $69 for all pre-release auctions, this is something bidders need to remember when placing bids, especially if the bids are made right at the deadline.
We closed our NameJet account a few weeks ago, because of they dont delivered our domain we paid for.
No domain, no refund, many emails we sent them…. nothing change… not even respond….
We bought a few hundreds domains from Namejet auctions, we are long time NameJet customer….
When you buy any domain from NameJet, just be careful, be so careful, they have not not good customer service too.
Were you able to dispute any Credit Card charges?
If the funds were wired in, then you should involve an attorney, and I’m certain they would be liable for your attorney’s fees and certain damages.