Two Issues Managing My Own Leads

For the last couple of weeks, I have been forwarding the bulk of my domain names to domain name-specific inquiry forms on I am doing this in an effort to induce more sales that may have been lost because the minimum offer amount was set too high on and to retain more control over inquiries for future discussions.

In order to send leads to landing pages, I changed the nameservers to default GoDaddy nameservers and set up forwarding to domain-specific landing pages. People can submit an offer or simply leave their contact information.

I have come across two issues managing my own leads. People have reported trouble submitting inquiries to me and people are confusing domain name landing pages with other websites.

I use the Contact Form 7 plugin on It is a popular WordPress plugin that is used on many websites. When I have tested it, there have been no issues I could see. I appear to receive emails, and it seems to works well. That being said, I have had a couple of people contact me to let me know they had trouble submitting an inquiry. Strangely, one person was able to use the form on the Contact us page when the inquiry form resulted in an error. Both use the same Contact 7 form.

Because a couple of people let me know they encountered issues, it probably means there are  others who couldn’t submit inquiries and did not report it. I imagine someone who wants a domain name badly enough will figure out how to get in touch, especially because there is a phone number prominently listed on the lander and most inventory is listed for sale on GoDaddy. The fact that appears to be an ongoing issue I can’t easily troubleshoot bothers me.

To remedy this, I am going to look for a more robust contact form option. I am also going to work with my developer to do additional testing to see if we can replicate the issue and then fix it. For all I know, people may be entering incorrect email addresses or failing the behind the scenes capatcha. At this point, it is just guessing.

The second issue will be impossible to remedy. People visit one of my domain names and think they are on a different website with products or services. They will use the form to lodge a complaint or ask a question about something unrelated. Sometimes these inquiries are related to a former website on a domain name I now own or the person is looking for something totally unrelated.

I recall that Uniregistry / had a “confused” template people could use when someone was clearly confused with their inquiry. I get a number of these types of inquiries, and I usually reply by telling the person they visited the wrong website. Once they see this, it becomes pretty clear to them.

These are the two biggest issues I am seeing now that I am managing more leads on my own. I will continue to operate this way for the foreseeable future.

Elliot Silver
Elliot Silver
About The Author: Elliot Silver is an Internet entrepreneur and publisher of Elliot is also the founder and President of Top Notch Domains, LLC, a company that has closed eight figures in deals. Please read the Terms of Use page for additional information about the publisher, website comment policy, disclosures, and conflicts of interest. Reach out to Elliot: Twitter | Facebook | LinkedIn


  1. Hi Elliot. If you aren’t already familiar with, check em out. They offer form solutions that I am sure can help you resolve the issues you are experiencing.

  2. WordPress with its ease and popularity comes with issues such as security, plugin issues and similar. Recently I saw few investors using for high value names. is also an interesting solution.


Please enter your comment!
Please enter your name here

Recent Posts

Longest and Shortest Billboard Domain Names

I spent Father's Day weekend at our son's soccer tournament in the middle of New Jersey. It was a 6 hour drive, but it...

Rookie Mistake: Reading Expiry Lists at Breakfast

Every morning, as early as I am awake, I look through domain name expiry lists to see what is coming up for auction. I'll...

GoDaddy Auctions Running NameFind Auctions

GoDaddy is running a featured auction via its GoDaddy Auctions platform with domain names from its NameFind portfolio. While I would argue the domain...

Spaceship Hits 1 Million DUM – Only 13% of New Registrations are .com

Earlier this morning, Richard Kirkendall shared that Spaceship hit the 1 million Domains Under Management (DUM) mark. Richard is the Founder of Namecheap and...

Converse.CO UDRP Decision Turns on Price Inference

In general, I thought UDRP panels have gotten past the issue of pricing as it relates to generic / descriptive one word domain names....