Turn Commerce is a company operated by Jeff and Andrew Reberry. The company operates several interconnected business units within the domain name ecosystem, including Huge Domains, DropCatch.com, and NameBright. The company’s corporate website also mentions NameBee and PremiumDomains.com as two additional business units. As an outside observer and customer, I think the Turn Commerce business model is smart.
Huge Domains is a business that owns a portfolio of hundreds of thousands of domain names. With GDPR in force, as well as privacy and other issues surrounding public Whois records, it is impossible to gauge how many domain names are owned by Huge Domains. The description on the company’s homepage cites 350,000 domain names. DomainIQ says the company has 962,600 registered domain names on its hugedomainsdns.com nameservers. Whatever the case may be, the company has a lot of domain names under management.
The primary business model of Huge Domains seems to be selling domain names. When you visit a domain name owned by the company, you are forwarded to a page within HugeDomains.com attempting to sell that domain name. There doesn’t appear to be third party advertising. The company offers two ways to buy a domain name – either a straight out purchase or a monthly payment plan. Observationally, it appears that the asking prices are quite reasonable, with many that I observed being in the low to mid 4 figure range. They’re not inexpensive, but they are affordable.
Huge Domains accepts credit card payments for their domain names, making the sale or lease process speedy. It seems to be easy for a client to buy a domain name the company is selling, and an interested buyer can lock down a purchase right away. Huge Domains seems to be protected from fraud because domain names presumably can not be transferred out of the NameBright registrar the parent company controls, likely until the credit card dispute time period has passed. Offering a payment plan is also great because of the credit card option, and retaining control of the domain name until payment in full is made helps protect the company. Assuming many of their domain names are bought via payment plans, this must be a healthy and predictable revenue driver.
Turn Commerce’s other main business is DropCatch.com. The company has some of the best drop catching tools in the business, allowing them to capture a huge number of expired domain names. These domain names are either bought by users or the company can retain them for resale (via Huge Domains) if customers don’t backorder them. Observationally, the auction market seems to be quite healthy, and that is a great deal of revenue to their bottom line. I regularly see domain names sell for four and five figures, and there are many bought for the minimum price when there is just one backorder submitted prior to auction. It must be expensive to operate its drop catching tools, but it drives substantial revenue and allows Huge Domains to get more inventory at a very low acquisition cost.
DropCatch.com added private auctions last year, allowing domain investors to list domain names for sale. From my perspective, this hasn’t worked out all that well so far. I regularly look at DropCatch to find auctions, but I don’t recall bidding on a private auction, nor do I regularly see the auctions performing well. In a test I did last year when private auctions rolled out, my sales didn’t meet my expectations. It is good to see this expansion, but I think it needs some work, starting with the search functionality and way the private auctions are displayed.
NameBright is a low cost domain name registrar that offers utility comparable to other domain registrars. I have some domain names registered there after winning them in DropCatch.com auctions. Because of the low renewal cost and ease of use, there is not a whole lot of incentive to transfer them beyond the inability to have a Fast Transfer sale via Afternic/GoDaddy. Because of the company’s business model, the NameBright registrar is probably the foundation of the business, and it allows Turn Commerce to renew its domain names for minimal cost. It also allows the company to retain control over domain names to reduce fraud claims.
I am sure it takes a whole lot of money to operate the company’s business units. The drop catching registrars and tools are very expensive. Owning such a large portfolio of domain names is also expensive, especially considering that it doesn’t appear that the company is monetizing its domain names with pay per click advertising. From an outsider’s perspective, it appears that Turn Commerce operates a well rounded business with different revenue streams all contributing to the bottom line.
Because Turn Commerce is closely held, its financials are private. I would be very surprised if Turn Commerce was not one of the largest revenue generating domain industry companies. I think Turn Commerce has one of the smartest business models in the domain industry.
Note: I did not reach out to Jeff Reberry or Andrew Reberry to ask about any of my observations.