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Report Suspicious Go Daddy Phishing Emails

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GodaddyLike every other domain registrar, Go Daddy is required to send domain name owners an annual email for each domain registration per ICANN regulations. These emails ensure that the registrant’s Whois information is accurate. GoDaddy also sends customers emails for renewals and account updates.

Some nefarious individuals take advantage of this, and they spoof Go Daddy’s emails, in the hopes that a domain registrant will click one of the fraudulent links and type in their GoDaddy account and password, giving account access away to the thief. This is one way domain names are stolen from Go Daddy accounts and from other domain name registrars.

I’ve received phishing emails like this in the past, and I generally delete them without clicking on the link to avoid giving any information to these thieves and to avoid landing on a website laden with malware. Although hitting the delete button (and/or reporting the email as phishing with your email provider)  is probably the safest way to dispose of an email like this, recipients can do something that will be more helpful to GoDaddy and other customers.

If you receive what you suspect is a fraudulent email from Go Daddy, you should file an abuse report with the company. They will ask for a variety of information from the email you received. This will help the company track down the thieves and become aware of the attempt. This can also help Go Daddy get the website shut down to prevent others from falling prey to this scam.

Domain owners should know that this doesn’t only happen at Go Daddy, as other registrar accounts are also targets. If you receive a phishing or malware email that purports to be from GoDaddy, you should report it to the company.

Could Market Basket Come After Owner of MyDemoulas.com?

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Every so often, I check out my hometown newspaper, The Nashua Telegraph to see what’s happening in the area I grew up, and once in a while there’s an article of interest to me related to my business.

Yesterday, there was an article about the owner of a new website called MyDemoulas.com, which is an informational website about a fairly large New England Supermarket chain called Market Basket. The Market Basket chain was originally founded by the Demoulas brothers (ironically in Lowell, Massachusetts), and it was known as Demoulas Market Basket. I remember my family referring to it as both “Demoulas” and later, “Market Basket.”

Getting to the point, Market Basket does not have its own website.  To make up for this lack of a website, a local web developer named Michael Devaney created MyDemoulas.com, which has information about store locations and hours, circulars, special offers…etc. His site fills in for where Market Basket neglects their online audience, and the site is not associated with the chain.

The website clearly states that it’s “The only Market Basket website,” and it uses the Demoulas name in its domain name. In addition, the article mentions that Devaney is generating revenue from this website, and it also mentions that the company has not bought the website, despite “a number of inquiries” from Devaney.

There is no trademark for “Demoulas” in the USPTO, but I would imagine they could have some rights to it, especially when used in this way. In fact, I would bet they would be  vehemently  opposed to someone opening a supermarket in New England call Demoulas, since that name still means something to many (probably common law rights would be asserted if nothing else).

In my opinion, the owner is on shaky legal ground because he is profiting while using marks related to the Market Basket chain. I am not a lawyer, and it doesn’t seem like he has explicit permission to use the Demoulas domain name, especially in association with a Market Basket site.

It bothers me that an article like this was written.

For one thing, it encourages others to do similar things, although many might not have the technical skills to implement a website, so they could simply stop after buying a potentially infringing domain name. Secondly, it could put the guy in a bad spot, if Market Basket does build its own website and doesn’t want to be generous with this guy. They could possibly file a UDRP for the domain name or even a Lanham Act lawsuit.

I am all for entrepreneurs building businesses, but if you plan to use another company’s mark or brand, I believe you should get their permission first.

John Ferber from Domain Holdings on ABC’s Secret Millionaire

One of ABC’s more popular and touching television shows will be back on the air on March 6, 2011. Each week, Secret Millionaire features a millionaire who interacts with others that may be down on their luck, without them knowing about the millionaire’s wealth.

John Ferber, co-founder of the company that sold Advertising.com to Time Warner for $500 million, and one of the founders of Domain Holdings, is one of the millionaires featured on Secret Millionaire this season.  Ferber is a familiar face to those who have attended a domain conference, and it’s likely that you’ve seen or met him if you’ve attended one recently.

According to Ferber, “It was an amazing experience that I will never forget and I feel incredibly fortunate to have been able to help such wonderful and deserving people who work hard to make their community a better place for everyone, the real stars of the show r the folks doing great things in their community, my role was just a bit part compared to them, the show in my opinion was mis-titled.

One of Ferber’s big projects is Microgiving.com, a crowd funding website that lets people raise money online to fund a project, cause or entrepreneurial idea, and give a percent of what you raise directly to a charity, cause, individual or family in need. At the moment, Ferber is involved in his MrManuary competition, raising funds to fight prostate cancer. Check it out when you get a chance.

It’s great to see someone as successful as Ferber giving back to his community and the Internet community at large.

* Thanks to Charlie for the tip.

New Startup Hipster Gains Popularity While Hipster.com Domain Name Expires

TechCrunch has been covering a new startup called Hipster, despite the fact that the company hasn’t actually revealed what it’s going to be or do. In fact, TechCrunch reported that the company had 10,000 signups already.

Because the company was late to the game, it operates on UseHipster.com rather than the more obvious (but way more valuable) Hipster.com. In my opinion, Hipster.com as a domain name alone is worth several thousand dollars because of it’s connotation.

Incidentally, with all of this going on right now, Hipster.com expired on January 11th and is scheduled for auction on NameJet on February 15th. There are 11 bidders, and a starting price of $2,000 should it actually go to auction.

Since the domain name was previously owned by a company called Virtual Hipster Corporation, it’s likely this is just an oversight and will be sorted sometime in the near future.

Domain Development: an Interactive Discussion with Theo Develegas

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During the past several months, I’ve had several conversations with Theo Develegas, and I always get new ideas after listening to him and understanding his perspective on things.

When it comes to web development and graphic design, Theo is certainly one of the more  knowledgeable  domain investors out there, and he is a very good resource. He has done design work for me on three projects, and I was very pleased with the results. He’s also been helpful to me when I’ve need some feedback and assistance.

Theo and I had a discussion about domain names and web development and created a two-part series, one of which is here and the other on his blog. Feel free to ask any questions.

Elliot: I posted an article last week discussing how I turned a parked domain name with a fair amount of type in traffic into a very mini website that doubled the revenue in less than a quarter of the time it was parked. Do you think it’s possible to scale something like this to a large number of domain names and have it pay off, or would the time and cost outweigh any added revenue?

What do you think are some options for people who have a lot of domain investments that aren’t making a lot of money parked and aren’t selling right now? What considerations should be made before jumping into developing, keeping in mind that most people who invest in domain names have full time jobs and couldn’t become full time developers/website owners.

Theo: Both parked domains and mini sites require traffic to generate revenue. That’s the common denominator. With parked domains you’re restricted to the visuals provided by the parking company, some of which aren’t intuitive and turn visitors away; the only benefit is zero development cost. With mini sites or any type of development you incur upfront costs, such as templates, logos, content.

As long as you don’t offer services or products through the mini site, you are restricted to revenue from AdSense or affiliate referrals. With mini sites you can drive traffic through ad campaigns; with parked domains you can’t, it’s against the TOS. Therefore, establishing a mini site paradigm and scaling up the process can be successful, as long as you maintain a low start-up cost and you choose your domains wisely.

There is no silver bullet with regards to generating revenue from domains. The best approach would be to first slim down your portfolio, either by dropping the worst names or by selling them. Then, develop a handful of domains into potential revenue streams or affiliates; sites that produce the most revenue are those with steady traffic and healthy commissions.

The alternative: invest money in development. To make gold you need gold – that’s the old alchemist’s saying 🙂

Elliot: How can someone research what will generate the most commissions/revenue? Do domain owners need to apply for accounts with companies like Linkshare and Commission Junction on their own?

Also, once accounts have been opened and approvals for affiliate marketing given, what’s the best way to set up these types of affiliate sites? From my experience, even if you have targeted traffic and an affiliate account, it’s still tough to close sales and earn revenue. Do you recommend a hybrid affiliate/Adsense website?

Theo: I put off joining Sedo for 2 years, being unsure of its benefit. When I finally joined and parked domains in 2004, I was amazed at how streamlined everything was – even back then. Domainers need to be bolder in testing different venues and then compare the results. That’s the only way. Affiliate marketing, just like parking requires traffic. That’s when the SEO “fun” begins.

The best way to incorporate affiliate marketing in AdSense sites (provided that they are approved by the AdSense TOS) is to use both text links and eye-catching call to action images.

Elliot: What if people have domain names that don’t get type in traffic – or don’t get decent type in traffic? Should they sit on those names until someone buys them, or can they do something that would enhance value while generating revenue?

Theo: That’s the $64,000 question 🙂 Parking at places like Sedo has the added benefit of getting offers through the automated system. Listing these domains for sale at forums is another option. If the development route is taken, to increase traffic one must possess domains of ample quality and provide content that is unique and fresh. Overall, not all domains are created equal.

Elliot: In your opinion, what are the best ways of knowing a domain name’s value? For me, I look at things like advertisers who pay for ads for the keyword, the amount of money that’s paid for the keyword, cost of the product/service, domain sale comparisons, # of other extensions registered, # of domain names with websites that have that exact keyword, age of the domain name, exact match search volume…etc.

Theo: I primarily invest in domains that are brandable, aged, short and hard to mistype. Essentially, I invest in generics that can be used in many industries; those that buy these names from me usually have a development plan in mind. Some succeed, others simply sit on a name they paid thousands of dollars for.

Research for metrics helps when you acquire domains with traffic or potential for traffic. Overall, tagging a dollar value to a domain is a complex methodology that sometimes depends on intuition. I’ve sold many “reg fee” domains for four and five figures, all while holding them produced negligent amounts of revenue.

Elliot: Do you do a lot of hand registrations? What do you expect the “hold period” to be when you hand register a name? Do you drop names that you bought years back that have received no interest or revenue?

Theo: I support the notion, “if it’s on CNN (or the news), register the .com!” However, most of my new acquisitions are direct purchases or bids.

I hold domains long term; usually parking revenue matches or surpasses the reg fees. I’ve done “spring cleaning” several years ago and I try to be very picky with the domains I add to my portfolio. Of course, there are exceptions: new TLD’s require both an aggressive investment strategy and an exit strategy if the plan fails.

Gmail Chat Suggestion: Turn Auto Add Contacts Off

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Yesterday evening, I received a Gmail chat message from someone I didn’t know asking why I requested to add him to his Gmail chat list. I didn’t recognize his email address, and I certainly hadn’t requested someone to be added to Gmail chat since I hardly ever use it.

I assumed it was another domain investor, so I did a quick Google search for the email address of the person who contacted me, and it turns out that the email address is the Whois address on file for someone with whom I was emailing about domain names last week.

I didn’t know why Google did this automatically, but when I looked in my Gmail settings, I noticed that this option was checked off: “Automatically allow people I communicate with often to chat with me and see when I’m online.”

If you are a frequent Gmail user and don’t want to weird people out by having Google request inclusion on their chat list, you should select this option: “Only allow people that I’ve explicitly approved to chat with me and see when I’m online.”

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