DropCatch Listened to Feedback

Last week, I wrote about the frustration I have had with the DropCatch.com login requirements. It wasn’t unusual for me to login via 2FA to place a backorder on a domain name at DropCatch and then have to go through the login process again a short time later to backorder another domain name. Doing this multiple times per day added a speed bump to my morning. It got to the point that I would not bid on a marginal name to avoid this.

Over the weekend, I noticed a maintenance message on the DropCatch website. I held out hope that the company was going to address an issue that bothers other customers as well.

After clearing my cache a couple of days ago, I noticed that I stayed logged in to my DropCatch account after multiple hours yesterday. This morning when I went to backorder a pending delete domain name, I saw that I did not have to re-enter my login information. I am happy to report the issue appears to have been addressed.

I don’t know how long I will be able to stay logged in to my account before having to reauthorize, but it’s great that I can bid on and backorder the domain names I want at DropCatch without having to login multiple times. I wish all domain industry platforms and companies were willing to listen to feedback and resolve an annoying issue.

Elliot Silver
Elliot Silver
About The Author: Elliot Silver is an Internet entrepreneur and publisher of DomainInvesting.com. Elliot is also the founder and President of Top Notch Domains, LLC, a company that has closed eight figures in deals. Please read the DomainInvesting.com Terms of Use page for additional information about the publisher, website comment policy, disclosures, and conflicts of interest. Reach out to Elliot: Twitter | Facebook | LinkedIn



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