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Your Favorite Domain Registrar Is…

Elliot Silver
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10

There were a couple of surprises when I asked for you to nominate your favorite domain name registrar. I wasn’t surprised that 15 registrars were nominated, but I was surprised that Moniker and eNom were not. Just a few years ago,  Moniker would probably have been a top 3 vote recipient. How times have changed.

After a few days of voting, the favorite domain registrar choice of those who voted was Go Daddy, by a fairly solid margin. The company offers 24/7 phone support, is generous with coupons and discount codes, and it offers dedicated account executives for many people who are active in the domain industry.

Here are the five best domain registrars from the poll I ran:

  • Go Daddy
  • Namecheap
  • Dynadot
  • Name.com
  • Fabulous

One thing to note is that with the exception of Fabulous, all of these companies have cultivated a strong following on Facebook and Twitter. For many people like myself, it does make a difference when dealing with companies that you “know.” These social media accounts take on a company personality, and that could help with brand loyalty.

Domain Registrars: Who Has The Most Klout?

Elliot Silver
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5

I am still fascinated by Klout, and I thought it would be interesting to see the Klout scores of some of the most popular domain name registrars.

A company’s Klout score is based on a proprietary algorithm, but important factors include social media mentions, posts, retweets, likes, comments, and a variety of other factors. I believe other outside factors are also taken into consideration,

Here are the top Klout scores for domain registrars:

  • Name.com – 78
  • Go Daddy – 75
  • NameCheap – 67
  • 1&1 – 56
  • Network Solutions – 54
  • Blacknight Solutions – 53
  • Dynadot – 50
  • Register.com – 50
  • Enom – 49
  • Dotster – 47
  • Melbourne IT – 46
  • Internet.bs – 45
  • Tucows – 44
  • Moniker (and Snapnames) – 44
  • Fabulous – 31

Video: Chris Sheridan from eNom on gTLDs

Elliot Silver
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0

I want to share a video with you featuring Chris Sheridan, Vice President of Business Development at eNom. In the embedded video, Mr. Sheridan speaks with Michelle Zatlyn, who is head of User Experience and Co-Founder at CloudFlare.

The conversation focuses on new areas of growth for eNom, and Sheridan discusses the new gTLDs and their impact. If you want to skip to that point in the discussion, fast forward to the 2:00 minute mark of the video.

In case you are wondering, the video was recorded at HostingCon in Boston a couple of weeks ago.

Enom: Build Your gTLD Watch List

Elliot Silver
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0

Enom is getting customers ready for the deluge of new domain extensions that will most likely be available at some point in the near (possibly) future. The company currently has a small pop up just after the log in screen, and there’s a “New TLDs” link in the top menu when logged in to an account.

When you click on the “Watchlist” link in the drop down menu, there’s a space to enter domain names, and customers are encouraged to “Enter a list of new TLDs or domains to watch. We’ll send you instant alerts every time the status of a Watchlist item changes, so you can place your order first. Get started now!”

Beneath the space to enter domain names, there is a list of 332 gTLD extensions. One thing I noticed is that a considerable amount of Donuts’ gTLD application extensions are on the list. This isn’t a surprise because Donuts Co-Founder and CEO Paul Stahura is the founder of eNom.

Making consumers and small businesses aware of the new extensions will be a key to adoption. Having a prominent presence at domain registrars will be critical in growing a registrant base. It’s smart that eNom is already preparing its customers for the new gTLDs, and strong registry / registrar relationships is going to benefit companies like Donuts.

Have you noticed other domain registrars preparing customers for new TLDs?

eNom: Make It Easier for Bulk Transfers

Elliot Silver
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8

I made a decision to transfer a large group of domain names to eNom, primarily because Bari Meyerson is my new account manager, and I appreciated working with her at Moniker. Bari helped me with the transfer, but I think eNom’s transfer approval process needs to be improved.

Upon initiating the transfer, I started receiving emails from eNom. Lots of emails. Apparently, even though I did a bulk domain transfer, I have to approve each individual domain transfer by clicking the link. If I don’t manually approve each, the name(s) will not transfer.

From the confirmation email:

If you WISH TO PROCEED with the transfer, you must respond to this message by using the following URL (note if you do not respond by 13 Jun 2012, domainname.x will not be transferred to us):
< url redacted>
YOU MUST CLICK THIS LINK TO CONTINUE THE TRANSFER PROCESS

If you DO NOT WANT the transfer to proceed, then don’t respond to this message.

I am happy to transfer a group of domain names, but I am not happy to spend an extra 10 minutes approving individual domain transfers. It’s especially annoying to know if I accidentally overlook one of the approval links, I am going to have to transfer it again.

eNom – please change your system and have bulk transfer approvals come through in one email!

Enom Also Having Whois Migration Issues

Elliot Silver
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4

I wrote an article about invalid Whois information on domain names that were transferred to Go Daddy from Moniker, and a representative from GoDaddy followed up to say that the issue was resolved. I experienced something very similar on transfers to Enom, and I hope the company addresses them, especially because these were sales and not simply registrar changes.

Last week, I sold a domain name that I owned in my account at Fabulous and another from my account at Network Solutions. The buyer of these two domain names requested a transfer to Enom, and both domain names made it to Enom (the buyer confirmed the first transfer via email, and I received a Network Solutions transfer confirmation email on the second transfer).

Both domain names now show up as being registered at Enom, but my company’s information is listed as the registrant, despite the transfer.

There are a variety of reasons why I think this is a problem, irrespective of the registrar:

  • My deal was finalized using Escrow.com, and if the buyer doesn’t confirm the transfers, it might be more difficult for Escrow.com to see that I actually transferred the domain names.
  • I would assume it could make it easier for me to take back the domain name(s) by calling Enom since the Whois information reflects all of my information. Since the names are in the buyer’s account, that may preclude me from this, but I would think it makes social engineering easier.
  • I don’t really want to have my name on the Whois information of names I sold. I don’t want people to email me offers for a name I no longer own, nor do I want to receive inquiries about buying similar names from people using Whois information to send emails.

This issue seems like it could be a widespread problem, and I hope it’s addressed. It doesn’t make sense that a transferred domain name would reflect the former owner’s details rather than the account details of the new owner.

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