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Enom No Longer Adding .CO Domain Names to Shopping Cart

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Shopping Cart

Last month, I reported that Enom was adding .CO domain names to customers’ shopping carts without their checking off the box or requesting it (in addition to other products / free trial offers). Of course the buyer could pretty easily remove these items from their shopping cart if noticed, but it was annoying when trying to race through the checkout process.

I hand registered a domain name a couple of days ago (CollegeFootballMemorabilia.com if you care to know), and I noticed that the only thing in my cart was this one domain name. There was no .CO domain name, .mobi free trial, or privacy protection automatically added to my shopping cart.

Since I was logged in to my account, I can’t be sure whether this was taken care of system-wide or if they simply removed those from my account, but whatever the case, it was nice to see them listen to feedback and remove this annoying speed bump.

Next time you check out at Enom, let me know if they are still adding it to your account. Hopefully, it’s something they changed for everyone and not just my account.

Enom Adds .CO Domains to Cart

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A few weeks ago, someone emailed me the following message about registering a domain name at eNom, the domain name registrar owned by publicly traded Demand Media (DMD).

Today I wanted to inform you about something I find really unacceptable: eNom keeps adding “.co” domain names to my shopping cart, even after I delete them from the cart.

At the time I received that email, I tested the registration process, but it didn’t happen to me, so I figured it was probably an isolated incident.

Today, when I went to hand register a domain name (WhateverYourHeartDesires.com), I was sure to only leave the .com field checked, as you can see above. However, upon proceeding to the checkout screen, the .CO domain name had been automatically added to my shopping cart. Had I been paying less attention, I could have very easily hit the checkout now button and bought a domain name I didn’t want or need.

In addition to this, there was also something called the “Rich Content Free Trial*” which had to be manually removed from my shopping cart as well. I didn’t review the *fine print, but my bet would be that it discusses that a free trial then turns into a paid renewal, which would be equally or possibly more annoying. I don’t know if this is the case for certain, but it would seem to be so.

I understand when companies use a checkoff box to encourage you to buy other domain names. However, it’s very annoying when I uncheck the box and they automatically add it to my cart. Why not just add .net, .org, .biz, .info, .us, .ws, and .name just for good measure? I guess they figure people might notice that but are less likely to notice a .CO.

I hope Enom will stop this.

Taryn Naidu Promoted to EVP and General Manager of eNom

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Taryn NaiduThis afternoon, Demand Media announced that domain industry veteran, Taryn Naidu, has been promoted to the position of Executive Vice President, Registrar Services and General Manager of domain registrar, eNom. Taryn  has been with Demand (working on the eNom line of business) since 2006.

Before working at Demand Media, many domain investors got to know Taryn  through his former positions at Pool.com. Taryn  started out as an engineer with the company and worked his way up to CEO. He’s been active in the domain industry for a number of years as his ICANN Wiki profile can attest.

The full press release from today’s announcement is below:

SANTA MONICA, Calif.–(BUSINESS WIRE)– Demand Media ® (NYSE:DMD – News) has named Taryn Naidu to the position of Executive Vice President, Registrar Services and General Manager of eNom, Inc., a wholly owned subsidiary of Demand Media and the world’s largest ICANN accredited domain name wholesaler. Naidu was promoted from Senior Vice President and will take on executive leadership of the eNom business. Michael Blend, who previously held this position, will continue to work full-time on special projects for Demand Media, reporting to the CEO, Richard Rosenblatt.

“Working with the eNom team to build a $100 million in revenue business and expand our lead as the world’s largest wholesale registrar has been a remarkable experience,” said Blend. “Coming off a record quarter for eNom in Q1, this is a great time to turn the leadership over to Taryn. We have worked closely together developing this business for nearly five years, and Taryn is the ideal person to lead eNom through its next phase of growth.”

Naidu joined Demand Media in 2006 as an executive advisor to the eNom management team, before taking a full-time position to drive business and product development strategy and corporate growth.

Prior to Demand Media, Naidu was the CEO of Pool.com, where he joined the domain marketplace company as an engineer and worked his way up to become president and ultimately, CEO. Naidu has a computer science degree from the University of Regina.

About Demand Media

Demand Media, Inc. (NYSE:DMD – News) is a leading content and social media company. Through its owned and operated web properties reaching more than 100 million monthly visitors, global network of digital partners, and innovative content studio, Demand Media publishes what the world wants to know and share. Founded in 2006, Demand Media is headquartered in Santa Monica, CA, with offices in Bellevue, WA; Austin, TX; Chicago, IL; New York, NY; and London, UK. For more information about Demand Media visit http://www.demandmedia.com

NameJet General Manager Steve Brown Departs

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I recently heard from a few different industry sources that Steve Brown, General Manager of Demand Media’s auction platform, NameJet, was no longer with the company. Late this evening, the news of Brown’s departure was confirmed to some clients in an email.

Taking over Brown’s former GM position will be Matt Overman. Prior to this promotion, Overman served in the position of Director of Domain Sales at Demand Media. According to his LinkedIn page, Overman was previously Business Development Manager at HotKeys, which was acquired by Demand Media in 2006.

I sent emails to two company officials asking for comment, and I will post those when and if I hear back (Demand Media is currently in its quiet period after filing for an IPO).

eNom Names Won on NameJet Subject to 42 Day Auction Lock

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As a domain seller, the quicker I can move inventory, (usually) the better. When I win an auction at NameJet, I try to find an end user or domain investor buyer as quickly as possible. I’ve never encountered an issue with this until last week.

I recently bought a domain name at auction on Namejet. I was informed the domain name would be moved to my eNom account, and I quickly scouted out buyers. I reached a deal to sell the domain name a few days later, and upon trying to push the name to another account, I learned that there was an “auction lock” on the domain name.

I inquired about the lock, and at first, technical support wasn’t very helpful. I asked why I could transfer a name I bought on NameJet that was registered at Network Solutions a few weeks prior, and the person tried to explain that it had something to do with pre-release and pending delete status differences, although I learned that explanation was incorrect.

According to Laurie Krick from Enom/NameJet, all domain names that end up at eNom will have a 45 day correction: 42 day lock on them. Owners can change the DNS to use the domain names within this period of time, but they can’t be pushed to another account or transferred out of eNom.

This lock is something I did not know about, but I will take it into consideration when bidding on NameJet domain names going forward, as it adds 45 days correction: 42 days to when I can flip names.

Update: it is 42 days, not 45 days

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