I made a decision to transfer a large group of domain names to eNom, primarily because Bari Meyerson is my new account manager, and I appreciated working with her at Moniker. Bari helped me with the transfer, but I think eNom’s transfer approval process needs to be improved.
Upon initiating the transfer, I started receiving emails from eNom. Lots of emails. Apparently, even though I did a bulk domain transfer, I have to approve each individual domain transfer by clicking the link. If I don’t manually approve each, the name(s) will not transfer.
From the confirmation email:
If you WISH TO PROCEED with the transfer, you must respond to this message by using the following URL (note if you do not respond by 13 Jun 2012, domainname.x will not be transferred to us):
< url redacted>
YOU MUST CLICK THIS LINK TO CONTINUE THE TRANSFER PROCESS
If you DO NOT WANT the transfer to proceed, then don’t respond to this message.
I am happy to transfer a group of domain names, but I am not happy to spend an extra 10 minutes approving individual domain transfers. It’s especially annoying to know if I accidentally overlook one of the approval links, I am going to have to transfer it again.
eNom – please change your system and have bulk transfer approvals come through in one email!