I’ve always had several accounts at GoDaddy dating to when I operated two separate companies. When I shut down one company, I was left with two accounts at GoDaddy. One account held a handful of my higher value domain names and the other had all of my other domain names.
With 2 factor authentication enabled on my accounts in addition to the DTVS added level of security, I did not really have much reason or motivation to merge these two accounts. The domain names all renewed with the credit card on file for each account, and I only actively used one of the accounts for buying domain names. The only issue I had was when I wanted to check on something related to a domain name in one account and logged in to the wrong account.
I have been working on some succession and continuity planning for my business for the past couple of months. One non-legal aspect of this planning is to keep my domain names in as few places and accounts as possible.
Because there is no real reason to keep more than one account at GoDaddy, I decided to merge these two accounts to make it easier to keep track of my company’s domain name portfolio. I worked with my Account Manager, and he made the merge process easy and quick.
In order to merge the accounts, I needed to turn off 2FA. Ordinarily, this would not be ideal, but because of the DTVS security, my domain names were safe in the event my password was somehow compromised during the short time 2FA was off. I turned off 2FA with my account manager on the phone, and he started the merge on his end. The entire account merging process took just a few moments and it was seamless. I then turned on my 2FA to ensure my account is secure.
It’s not ideal for me to have multiple accounts at one registrar. In a perfect world, I would prefer to have just one account in total. With domain auctions and 60 day locks, though, having one account at one domain registrar is not feasible. GoDaddy made the merge process pretty simple.