In doing due diligence, I’ve come across domain owners and companies that are impossible to contact. Further research has led me to various articles and forums where others have mentioned the difficulty in contacting those companies, so one can assume the company has no interest in discussing their domain names.
There are many reasons why a company might not reply to emails or phone calls. Here are a few reasons I could think of that might be applicable, and you should consider them the next time your email goes unanswered:
- The company doesn’t sell its domain names no matter the circumstances. Future Media Architects has a rule that it doesn’t sell its domain assets, so there really is no point in opening discussions or engaging with people who want its domain names. Why give someone the opportunity to complain to you about how they think they can use the domain name better than you’re using it?
- The domain owner did some research on the person/company that inquired, and they don’t want to do business with them. Maybe they realize the potential buyer could have a TM claim. Maybe they think the buyer will be a lowballer. Whatever the case, they could selectively not reply to inquiries.
- The domain name(s) in question may produce a significant amount of revenue and the company has no interest in selling its revenue generating assets. Perhaps the company doesn’t wish to sell any parts of its portfolio because it’s making money.
- The email address and/or contact phone number is invalid. Perhaps this is intentional because they don’t want to be contacted, or maybe the company hasn’t bothered to update this contact information for other reasons.
- The company may not want to be tracked for whatever reason, and by replying to an email or a phone call, the IP address and other tracking information may be obtained.