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Creating Stickiness – Bringing Visitors Back & Making Money

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The goal of most websites (and businesses) is to generate “stickiness,” which is basically attracting visitors and keeping them coming back to the website or business for more of what is being offered. There are various ways a company or website can create stickiness, such as providing updated news and information (which can be time consuming and expensive) or having the visitors create their own content to bring them back.
Yesterday, I launched a forum on TropicalBirds.com in an effort to create stickiness. I have been very happy with the growth of the site so far, but I want to give visitors a reason to return.   I continue to add new content and videos to the site (no need for .TV – joking – take it easy), and traffic is rising as it gains traction in Google.   Although the site hasn’t gained much traction in Yahoo yet, I am optimistic that it will come in time.
I added links to the forum on the sidebar of every page in TropicalBirds.com, and I also added calls to action throughout the site. Since tropical bird watching is a fairly popular hobby, I believe people will be interested in discussing everything related to tropical birds in the forum. Hopefully this will create stickiness, which should help the site grow.
The challenge will be turning the eyeballs into dollars. Based on my minimal experience so far, I believe there are plenty of advertisers in this space who will be interested in capturing the attention of tropical bird enthusiasts who visit the site, and I will be able to accommodate their advertising needs when the time comes. As I mentioned before, when I reached out to bird breeders about free listings on the site, I had one breeder who requested a featured listing on the site, and now she is the featured breeder in six categories.
While generating advertising revenue isn’t as easy as that was, I believe advertisers will want to put their products in front of interested eyeballs.   I am spending the time and money to build a place for likeminded people to discuss tropical birds, and I wanted to share this strategy with those of you who are in the midst of development. As always, if you have any questions, I am happy to help if I can.

What's Your "End Game?"

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I think that every domain investor (and people in other businesses) should have an “end game,” or at least be working on establishing an end game as their business develops. What are your ultimate goals for your domain business? I think it’s very important for people to set goals – both business goals and personal goals. Everything that you do should be related to achieve your end game in some way. Whether it is an acquistion, developed website, or a sale, everything should be done to bring you closer to achieving your end game.
Part of my personal end game was outlined in a post I made a few months ago. Essentially, I want to have 2 fully developed geographic domain names that are generating advertising revenues.   I also want to have 2 product/service related websites that are generating revenue from advertising or inventory sales. Whenever I acquire a domain name, I analyze whether it can become a part of my “perfect portfolio” or whether it will help me to get to the perfect portfolio by selling it for a profit. I am building new mini-sites that can be grown into full websites and continue to acquire new domain names (PrenuptialAgreement.com and LastWillAndTestament.com last week).
While I think I am on my way to achieving my 5 year goal, I also need to think about the end game, which I certainly hope isn’t in five years.   What is my end game right now?   I really don’t have a clear vision right now, but it is something that has been evolving. I think it’s something to think about as you continue to grow your business.

Property.com Sold by King; Properties.com Retained

As everyone knows by now, Rick Schwartz just sold Property.com in one of the most lucrative domain deals ever. One of the coolest things about this is that Rick still owns Properties.com, which I believe is on par with Property.com. With the buyer’s plans to develop Property.com into a huge real estate marketplace, the value of Properties.com is now much greater than before.
Congratulations to Rick on another market shaking deal. Also, congratulations to Kevin of BigTicketDomains.com for finding the buyer in the deal.

NameMedia to Launch Hybrid Enthusiast Community

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Namemedia continues to expand its reach into the enthusiast communities by announcing the impending launch of a new site focused on hybrid cars. According to a blogger wanted posting I read, HybridForums.com will include topics such as “Hybrid Car reviews, How to get the best mileage, Latest Hybrid car news, Latest battery technologies, Hybrid car tax incentives, Hybrid availability in your area.” The company said they expect to launch the site sometime this week.
From my perspective, this is a great move by Namemedia. By adding unique content (cheaply) and by giving enthusiasts information they are searching to find, this will drive traffic to their site. They can offer Adsense advertisements (already on the bottom) as they grow, and once they have a loyal user base, they can sell advertising space directly to companies that want to target this audience. It’s relatively cost-effective to do so, especially with the amount of talent at Namemedia.
I’ve looked through Namemedia’s portfolio of names (available on BuyDomains.com), and there are a ton of quality domain names that would be great for niche communities. In fact, TropicalBirds.com is a domain name I purchased from BuyDomains just over two months ago. My plan is to build a forum on the site in the coming weeks, which will contribute to the site’s growth.
With parking revenues down and a souring economy, now is the time to spend money internally to improve your company’s internal infrastructure. It can be difficult justifying risky outside expenditures at the moment, but you can’t go wrong improving your own assets.

Geo Domain Expo Recap on DNJournal

Ron’s final analysis of the Geo Domain Expo was published today, and as always, it provides some great insight into the show. The show gave me some great ideas, which I am in the process of implementing on Burbank.com. Developing a business on a geo domain isn’t easy, but the show gave me the confidence to invest more money into Burbank.com to make it the best site about Burbank, California. I will be launching a full directory sometime in Q4 2008.

My Take on .TV (& Other TLD)

A discussion about the Geo Domain Expo turned into a lively discussion/debate about the merits of the .TV extension and developing .TV domain names. As most people know, I don’t care to own alternate extensions for a variety of reasons, with the most important being that consumers aren’t really aware of these alternate extensions. If I am going to buy a domain name for development, it will almost always be .com since they tend to get the type-ins, search engines seem to like them better, and when consumers tell a friend about the site, chances are good they will assume it’s .com. After some back and forth in the thread, someone made the comment:

“Since you own the .com, why bother with the .tv??? You are right…I understand you are developing oenophiles.com, so I registered oenophiles.tv today which will make a great video site of wine conneseurs [sp] talking about their passion for wine, grapes and wine making in general………….it will also include vine growing tips, videos of famous vineyards across the globe, where you will be able to book online tours of these establishments………
But hey no worries right??…No need to secure the .tv that means absolutely nothing to nobody”

Developing a website on any alternative non-.com TLD is probably the only way to make money (other than flipping it to another domain investor). I think it is much more difficult to rank well in the search engines with a non .com site – especially if the .com is developed. From my perspective, Google and Yahoo give more credence to .com names, so it probably takes less effort to rank well with the .com than it would to rank with a .TV or .Whatever. This will make it more challenging to make money, as it is far less likely that a consumer will type in .TV for a domain name than a .com, even if they are looking for video.
The real money from development comes from direct to business advertising sales. In fact, when I developed TropicalBirds.com, one of the people I spoke with about a free advertisement with a link back told me she wanted to buy my featured breeder section for 6 categories. She told me I had a great domain name and a great looking website, so it wasn’t a tough sale. I am sure it would be difficult to get less than Internet-savvy businesses to advertise on a non .com TLD because many people only know .com, .net, .org and .gov.
Without strong search engine rankings, driving traffic to a website is a more difficult job. It’s hard enough to get links to an established site, and I would think it would be made more difficult with a non-traditional TLD. Some words and phrases are so difficult to spell that type-in traffic is virtually non-existent. This is the case with Oenophiles.com, and it’s the reason I am developing it – (that and I drink quite a bit of wine!) I am going to need to rely on links and search engine optimization for my traffic.
Incidentally, I checked out the Whois information for the .TV name, and the owner has a Flatbush Brooklyn address, so I thought I would make a more poignant illustration. From a real estate point of view, owning Oenophiles.tv is like owning an apartment in Brooklyn, while owning Oenophiles.com is like owning an apartment on the Upper West Side of Manhattan. Sure Flatbush might be a nice place to live, but it will be more difficult convincing your friends to take the 2 or Q train to Brooklyn on a Saturday night than it will to get them to visit Manhattan. You can arguably have a great time in both places, but what fun is it if your friends aren’t enjoying the fun with you?
The bottom line is that I believe .Whatever have value if you develop them. Consumers for the most part aren’t aware of them, so the more that aren’t developed mean it will be tougher teaching consumers that they exist. I would think it is tougher to drive traffic to a non .com than a .com – especially if the .com is developed, so you need to determine if it’s worth the extra time and effort to develop a non .com TLD rather than trying to buy the .com.
I think the most vociferous supporters of non .com TLD are those who own them, clearly trying to make them relevant (and create liquid value).   If you need cash quickly, it’s obviously MUCH easier selling a .com domain name than a TLD domain name. If few people care (or know) about a TLD, it’s much more difficult to sell them.   It’s always amusing to see forum posts and blog posts of the most ardent .Whatever supporters who have a full page dedicated to selling these TLD.   Makes you go hmmm…

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