Over the past few days, I received quite a few emails from GoDaddy with the subject “A product’s been removed from your GoDaddy account.” Jamie Zoch mentioned this on X, and I am sure there are many other GoDaddy customers who received the same email.
This email is typically one I receive after letting a domain name expire or when I have sold a domain name and its transferred away from GoDaddy. I typically receive these emails a short time after the domain name is deleted or transferred.
Some of the emails listed domain names I had not owned in many years. For instance, one domain name dated back to 2006, and the only way I recalled owning it is when I searched my email history because it did not sound familiar to me. At least a couple of the emails involved domain names I did not own, which was a bit disconcerting to me.
I reached out to my Account Manager at GoDaddy yesterday, and I was told this is a known issue. He also mentioned one of the domain names I referenced that I did not ever own is one I tried to register back in 2006 but couldn’t because it was already registered.
These emails aren’t really helpful for old domain names, but they could be a cause for some level of concern for people who receive them unexpectedly. I am unsure what the root of these emails being sent en masse is.
I have not received additional emails like this since yesterday afternoon, so the issue may have already been resolved.
I received them when I did not want to renew, I received them when the expired ones disappear from my account and they are all repetitive and annoying because you think there is something wrong and they force me to look and you see that everything is correct.
There are countless horror stories about GoDaddy out there. Best to avoid dealing with them wherever possible.
I received one the other day for a domain that is in my account.
P.S. because I have two email addresses associated with my Gddy account, I’m now receiving upwards of 8 emails a day reminding me of renewals coming up etc. Are you aware of a setting somewhere that could limit all this noise?
I don’t have any domains at GD and I still received the notices
I’ve received these the other day for domains that were removed TWENTY YEARS AGO. I have no domains with GD so I should never receive any domain-account-related emails anymore.
This should never happen with a multi-billion dollar market cap U.S. corporation. Zero trust in that company and mostly due to its horrendous IT. They need to take pride in Ameica, bring IT back state-side and and rebuilt that system from scratch.
There is absolutely zero reason to outsource to the lowest bidder but, hey, thank God its not a flying machine like Boeing or…….. 😉