eNom: “Failed to retrieve domain list” Error

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I was alerted to  an apparent ongoing technical support issue at eNom. A friend and colleague emailed me about having trouble accessing his company’s domain names at eNom this afternoon. I logged into my own eNom account, and I see the same error message that says “Failed to retrieve domain list.” I also confirmed the issue with a third person.

Enom Error Message

Obviously an error message like this is scary when it involves assets like domain names, but I presume this is some sort of system-wide outage. I do not see any notice on the company’s Twitter feed or Facebook page, but I presume they are working on the issue.

I am going to email a couple of contacts at eNom to see if I can learn more about the issue. I am publishing this before hearing back because I presume they are working on the issue and I also presume it is a system-wide issue since it is impacting  more than one account.

Hopefully the issue is remedied quickly.

5 COMMENTS

    • …and I should add, no domains are at risk or missing or anything remotely like that – I’ll get some more specific details about symptoms and what you might experience attached to the status report.

  1. Thanks for posting this so we know it’s a general problem being worked on. We had a bit of a heart attack earlier upon logging in and seeing we had 0 registered domains and $0.00 balance. Others might see this too.

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