When I visited Escrow.com this morning, I was surprised to see the message, “Bad Request (Invalid Hostname).” According to Escrow.com Customer Service Manager, Andee Hill, the company has been experiencing a Denial of Service (DOS) attack on its servers. I have been assured that customer information and transactions have not been compromised.
According to Hill, “Escrow.com has experienced an attack on the bandwidth of our servers. This attack only creates the inability to access our site; it does not compromise any customer or company information. We are working diligently to resolve this issue promptly.”
The technical support team is working diligently to resolve this, and the company expects to be back online shortly. If customers have any questions or need some assistance, they can call customer support at 1.888.511.8600 (in the US and Canada) or 1.949.635.3800 (International). Customers may also email support: support@escrow.com.