NameJet Back Up; Company Provides Update

NameJet suffered a significant amount of downtime yesterday. Jonathan Tenenbaum, General Manager of NameJet, shared an update about the outage and provided information about auctions that were missed:

“As of this morning, the NameJet website is online and fully operational. Please note that the recent technical difficulties were NOT caused by a hack or breach of any kind, but instead were related to a hardware issue. But regardless of the cause, we sincerely apologize for any inconvenience ordisruption.

And in order to reduce the impact to the auctions, the following steps are being taken: (i) all auctions that were scheduled to close on Monday, July 6th have been pushed 24 hours, to July 7th; and (ii) for domains with the Pre-Release period ending either Sunday, July 5th or Monday, July 6th, those auctions will be set to “public” to allow those who could not place backorders to still participate. For a few of the domains originally in this group, we were able to extend the Pre-Release period to provide additional time for our customers to place backorders. Please look to the NameJet website to see what the status is for domains that you are targeting. And please keep in mind that during the public auctions all bids entered during the active auction will be for the next highest amount, so you cannot simply place a backorder as a way to “watch” the auction.

Thank you everyone for your patience and understanding and good luck in the auctions!”

If you have any questions about the outage, backorders, or auctions, you should contact Jonathan directly. You are also welcome to post your questions here if you would prefer to get a public response.