During the past couple of weeks, NameJet has been experiencing some technical problems, which led to unexpected downtime for the platform. Unfortunately, this caused some issues for people trying to place backorders and bids while the website was down.
This morning, the company emailed customers to announce planned downtime “to improve the performance of the NameJet platform.” The downtime will happen tomorrow, and it is scheduled to be completed a couple of hours prior to the daily backorder deadline. The company stated that if the maintanence takes longer than expected, they will send updates to customers.
It might be a good idea to place backorders ahead of time tomorrow just in case (or if you typically place them during the hours the website will be inoperable). The entire email sent by NameJet is below:
Dear NameJet Customer,
Due to recent technical issues and in an effort to improve the performance of the NameJet platform, we will be conducting planned maintenance Friday, July 17, 2015. This maintenance is currently scheduled to occur between the hours of 2:00PM-6:00PM PDT, at which point the website, platform and various API’s will be inoperable. Once the maintenance is completed, the platform will return to being fully operational. If the maintenance is going to take longer than anticipated we will look provide updates via email and/or via Twitter (www.twitter.com/namejet) and Facebook (www.facebook.com/namejetdomains). We apologize for any inconvenience and thank you for your patience and understanding.