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Domain Investment, Security & Common Sense

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I frequently visit the various domain forums, and I am often surprised by the lack of common sense exhibited by some people who are too trusting. Accepting a direct Paypal payment directly from a buyer on a transaction over a few hundred dollars can pose a significant risk. Apparently it isn’t too difficult to request a chargeback, and once the domain name is transferred, if a chargeback is requested, it may be difficult to reclaim the name.   This would remove the money from the seller’s account, while the buyer can retain possession of the domain name.

Another thing that seems to occur too often is payment for domain names using a stolen or compromised Paypal account.   When the actual account owner learns of the charges and requests a chargeback, the domain seller is once again left without the domain name and an empty bank account.

The most simple way to avoid this is to use common sense. If you are completing a deal with someone who you’ve never met or heard of, it is always best to use an escrow service such as Escrow.com or Moniker. If that person refuses to use an escrow service, it is probably better to avoid the transaction. If you have a sneaking suspicion that something is amiss, its always best to trust your gut.

Poll: Domain Registrar Security Key Fob

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By special request, I am posting a poll to see if my readers would be willing to pay a premium to register/maintain their domain names at a registrar that distributes security key fobs to its registrants. Of course, the answer may depend on the actual cost, but I am looking for more of a general consensus. This comes on the heels of this morning’s post about Security Key Fobs.

Due to the poll causing my blog to become distorted to some viewers, I took it down. The numbers were pretty significant, with 78% of those that voted saying they would pay more for the fob.

Registrar Security: A Call to Action

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With domain hijackings seemingly at an all time high, I think now is the time for a public domain registrar to take action. I believe security key fobs are a nearly impenetrable line of defense that should be put into action by a responsible registrar. This would curtail domain hijackings, potentially saving registrants thousands of dollars in legal fees and hundreds of hours fighting to have their domain names returned.

Domain hijackings can occur when a hacker gains access to a person’s domain registrar account. This can be done by hacking into someone’s email account using a variety of methods or by hacking into the actual domain account. Either a weak password or a multitude of other factors can potentially lead to this outcome. Once a hacker is in possession of the registrar account, there are many ways he can control the domain names without raising the attention of the domain owner. If the domain names are transferred to another registrar, it may be too late for the rightful owner to take action, and the process of getting the domain names returned can be costly and time consuming.

Domain names are intangible assets, and the loss of one can be fatal to a business. It can mean missed sales, lost emails sent to addresses linked to the domain name, confused customers, and it can be emotionally draining on the registrant. While we are able to secure our tangible assets such as jewelry or property deeds, it is more difficult to secure our domain assets. For example, if I lose the key to my safety deposit box, the bank doesn’t simply permit the finder to access the box. As it currently stands in the domain business, if a hacker gains access to my domain account though unscrupulous actions, he may be able to take control of my domain names. I don’t think its fair to be held accountable for something that may be out of my control.

With that said, I think a security key fob with a changing passcode (similar to what Paypal offers) could help secure a domain registrar account. I would pay a premium for this service, and I am sure others would as well. Having good security is a unique selling point that distinguishes some registrars from others. Having the best security system in place before competitors would certainly give one registrar a major competitive advantage. Most registrants wouldn’t want multiple security key fobs, so consolidating all domain names at the most secure registrar would be the most likely outcome.

I urge all registrars to take action, no matter how secure you believe your system is.

Sincere Thanks!

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I would like to thank my colleagues in the domain industry who casted their votes for me in the first round of the Domainers Choice Awards voting. Because of you, I am listed among some of the domain industry greats in the “Best Domainers Blog” category and the “Domainers Rising Star” category in the final round of voting.

I post in my blog every day because I love discussing everything related to domain names. I have learned so much along the way, and I love to share what I have learned. Every new endeavor is a learning experience, and I am happy to give a helping hand. Many people feel isolated in the domain industry, and the more we communicate, the greater the chance of growth within the industry.

I sincerely appreciate your casting your votes for me in the first round. It means alot to me.

Predicting 2008 Trends

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When Sahar writes, I generally listen. This morning, Sahar made some predictions for 2008, and the following predictions worry me a bit:

1. Top prices will drop: As the top of the domain market is driven by a handful of buyers (Frank Schilling, Kevin Ham and Co., Anything.com), I see those coming to the conclusion they either have enough to develop or have better returns elsewhere, therefore stop paying top dollars.

“5. Top portfolio owners to diversify away from domains, investing in other technologies (Search technoligies, others), services ( arbitrage, others).”

Sahar has a great feel for the domain name market, better than most, so when he makes a prediction like this, I would take some time to evaluate your holdings.

I’ve noticed that many of the mid-level to highest-priced domain auction acquisitions end up in the portfolios of the big players. They control quite a bit of the money that is invested in domain names. If one or more of these companies drop out of the bidding at domain auctions, we could see what would appear to be a market correction. Of course, another company could come in and fill the void, but it would take a whole lot of financial power to do that.

Regarding the prediction below, I know that Owen Frager has also been saying something to this affect for a while:

4. Top portfolio owners to collaborate more with marketers outside the domain space (such as Scott Day/Seth Godin The “ever” project), SEO folks.

This is a smart approach to domain development. If you look at some of Scott Day’s domain names (like Chairs.com as an example), you wouldn’t know that each wasn’t a full business. Not only does Scott seem to have one of the nicest portfolios assembled, he also has one of the smartest development strategies.

At this time of year, it’s always good to evaluate your portfolio and make changes if necessary. It’s smart to have a diversified portfolio in case there is any type of domain market correction. When it comes to domain names, content is king (for monetization and protection), so now is the time to consider your development strategy.

Parallel Between Real Estate and Domain Names

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There are many parallels between real estate and domain names, but I was reading an article in the New York Times last night about home teardowns, and I thought about this in relation to domain names. A fairly recent trend in real estate investing is purchasing a home on a nice lot of land, tearing it down, and building a nicer, more modern, and usually larger home. The investor then sells this piece of real estate for much more than the price he paid and the cost of building the new home.

In terms of domain names, I can see this being a profitable opportunity for an investor who happens to have development skills or a staff of developers on hand. If he is able to purchase a domain name earning PPC for a decent multiple, he could quickly build a custom website, get it indexed by the search engines, and start building traffic and revenue. Assuming that this website generates greater income than the previous PPC page, he could resell it for a higher price. By using the Hybrid Development approach I outlined before, costs would be kept down and this could be done across many domain names.

There are many advantages of domain names over real estate in this instance:

    1) A person is not subject to weather that could impede a real estate rebuild.
    2) Other than the physical labor involved with developing a domain name, there are not many material costs, other than hosting, with a website.
    3) There are no added real estate taxes that will be incurred with a large property.
    4) The Internet is worldwide, and geography plays a small role.
    5) While searching for a buyer, the website is making money – the real estate property is costing money.

Whereas many domain investors buy and resell domain names based on the same PPC model (which I disagree with – but that’s another story), this could add tremendous value to the domain name. Many people believe they can increase the amount of money a domain name is earning by testing various parking companies and/or keywords, which may yield better results. By developing the name, you would almost certainly increase the value of the name much more than relying on PPC. Of course, development is difficult, so this isn’t for everyone. This is just another opportunity in the domain business.

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