Web Development

Missed Opportunity: Subdirectory Direct Navigation


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Owners of generic domain names know the value of direct navigation traffic, but a quick review of some popular websites leads me to believe they aren’t considering subdirectory direct navigation on their websites. Briefly, a subdirectory is the word or phrase that follows a backslash after the extension on a domain name. In the following example, Boston.com/RedSox, “RedSox” would be the subdirectory.

I frequently navigate to a subdirectory hoping to avoid the front page. In my Red Sox example, I often directly navigate to the Boston Globe’s Red Sox page to save time. If I do this on the Globe’s website, I am sure there are other people who do the same thing on other websites. Oftentimes, a 404 Error page is displayed when directly navigating to subdirectories, proving that many website owners aren’t considering this type-in traffic. Below are a few examples of websites that take subdirectory traffic into consideration:

CNN.com/Sports (forwards to Sports Illustrated)
ESPN.com/Soccer (forwards to ESPNsoccernet.com)
Google.com/Mail (forwards to Gmail)
Yahoo.com/Finance (forwards to Yahoo Finance)

However, there are plenty of ecommerce websites that don’t take this into consideration, possibly to their detriment.
BestBuy.com/Speakers (404 Error)
CircuitCity.com/Speakers (The page requested was not found)
Ebay.com/Speakers (Page Not Found)

Just as some people directly navigate to specific domain names, I believe there are some people who directly navigate to the subdirectories. Although these browsers may not leave the website if they encounter a 404 error page, I think it would be an easy fix to give browsers what they are looking for if they do directly navigate to a subdirectory. It seems that many news websites anticipate this direct navigation, so I think ecommerce websites should consider this traffic as well.

Growth Challenge

How does a domain investor grow his business? The biggest challenge facing many domain investors is branching out once success is found in the business of buying a selling names for a profit. This is especially difficult if the person has a good business acumen but lacks the technical know how to develop his domain names.

I have had the good fortune of being involved with some nice domain sales. I also have the good fortune of owning some top quality domain names (such as Devices.com, FlightDiscounts.com, and a recent acquisition that will be published next week). The biggest challenge I am facing right now is growing this from a hobby into a business.

In my opinion, there is still time left to buy good domain names at reasonable prices and make money selling them for a profit. Eventually, this market will dry up, and it will be difficult to be successful with this as the primary business plan.

I believe that the best way to grow my company is by developing some of the gems I own. Building an actual business is the key to development (as Darren Cleveland posted on Sahar’s Blog). Instead of using our domain names as parking lots, we are going to have to start building apartment buildings, stores, houses…etc

The challenge will be finding the right partners (web architects, if you will) to help me build some of my parking lots into beautiful virtual businesses. I have my eye on a couple of domain names that I want to buy. I have the business plan in place if I can reach an agreement with the owner. Now, I just need to find the right team.

.NV.com Addresses – Subdomaining Success

‘nv.com’ addresses draw strong response
I believe we are going to see subdomain sales more and more in the future. Owners of prime domain names similarly broad like nv.com may look to increase their potential revenue streams in the coming months and years. If a great generic domain name isn’t yielding the ppc revenue desired, why not sell subdomains? I am not a technical expert, so I don’t know how much work is involved in creating and managing subdomains, but I am sure it is “doable.”Not only is the domain registry generating $50/year in registration revenue (with a 2 year minimum commitment), there are plenty of upsell opportunities – hosting services, web development/design services, email accounts…etc. They can essentially print their own money since there are countless subdomain opportunities with each extension.

I have a couple of suggestions to help the .nv registry grow even bigger:

1) Incentivize owners to develop their subdomains. The more successful, developed websites there are in the .nv.com extension, the more other companies will want their own. Offering discounted web design services, long-term registration discounts or registration rebates may do the trick.

2) Open an office in Nevada and make it even easier for people to buy their subdomain names. Believe it or not, a majority of the people out there don’t know how to register a domain name – let alone manage it. If they make buying a subdomain a simple process with an easy to reach account manager, more people might sign up. Also, it would make more sense for the “Nevada Registry” to be located in Nevada.

3) Hire a staff of sales people to sell the subdomains door-to-door. Equip each of them with a laptop and wireless access to allow registrations on the fly. Set-up a sales booth at malls, fairs, or anywhere else that people may congregate in order to get the word out. The primary target audience is businesses in Nevada, but the sub-target should be citizens of Nevada.

The one downside to subdomains that I see is that doing this is a long-term commitment to this type of business plan. Once people begin buying their subdomains, it may be very difficult for the owner to change direction without litigious implications. However, if the ownership nv.com wanted to do this, it could conceivably develop NV.com into something else while maintaining the subdomains for their customers.

TheaterTickets.com Goes Live

TheaterTickets.com Goes Live! New Premium Broadway, Las Vegas and US Ticket Service

Congratulations to Ira Zoot on the launch of his TheaterTickets.com. The site looks great and is very intuitive. I know Ira has a nice collection of ticket-related domain names, and I wish him much success with the launch of this great website.

Possible Liability for “Holding” Domains

Are domain registrants unknowingly taking risks with their domain names if they aren’t parked or developed? Registrars like Godaddy and Network Solutions frequently put up landing pages with Pay Per Click (ppc) links, unbeknownst to the domain owner, when the domain owner doesn’t change the DNS after purchase. These links are frequently related to the subject of the domain name which could potentially pose a problem for domain registrants – especially if the domain may have trademark issues.

Take the domain name SuperYachts.com for example. The name is registered with Network Solutions, and the registrar is serving up ppc links for “Charter A Luxury Yacht,” “Private Yacht Charters,” and “Yacht Brokerage” among others. To my knowledge, the owner of this domain name is not receiving any compensation for any revenue generated by clicks. Since this domain name is fairly generic, there probably isn’t much risk with Network Solutions serving related advertisements, although I don’t believe it is right that they may not be sharing the revenue with the domain owner. I liken this to my last trip to South Florida where a person was charging people for parking spaces in a bank’s parking lot hours after the bank closed. I am sure the money he made from this endeavor was not shared with the bank!

In the case of a domain name like VoteBarak.com, the domain registrant could be opening himself up to a legal issue because Godaddy is serving ppc advertising. Although most of the ppc links are Barak Obama-friendly, one could be considered not so friendly – “Ann Coulter’s Column Free.” While some people may say it is perfectly legitimate to own a name like this, when a registrar serves advertisements, thus generating revenue, they may be putting the registrant in a precarious position. Since the law allows a registrant to own a name like this to voice his First Amendment right (fan site, anti-person site…etc), when revenue is being generated based on the famous person’s notoriety, a WIPO panel may see this as bad faith.

A worse situation is in the case of the domain name GoogleScores.com. This obvious TM is registered at Godaddy, with the registrar serving up advertising for various credit score links, piano score links, and even a link to “Free Google Software,” with a link to a Google-owned entiy. Whether the owner knows that this is happening or not, he is certainly opening himself up to potential liability in the form of a ACPA lawsuit or WIPO.

Registrars probably make millions of dollars annually from all the random domain names that have never been parked or developed by the owners but have ppc links served by the registrar. I would guess that many of these names are TM names that people new to the domain name business registered without knowing the laws about cybersquatting and are holding them rather than developing them. This problem may be hidden to them, could pose potential liability issues for them, and it would appear that registrars like Godaddy and Network Solutions are able to reap the reward without any of the risk.

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