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GoDaddy

GoDaddy is a privately owned, Internet-based company that provides a variety of services including domain name registration, web hosting and e-business software sales. The company, which is headquartered in Scottsdale, Arizona, was founded by Bob Parsons. Parsons previously owned a financial services software company, which he sold in the mid-1990s upon retirement. He came out of retirement in 1997 to form Jomax Technologies, the predecessor to GoDaddy.

Since it’s inception, GoDaddy has risen to become the largest domain registrar in the world, with tens of million of domains registered to its clients. The company ranks as the world’s largest ICANN-accredited registrar; it’s approximately four times larger than its nearest competition. Recent corporate acquisitions include Outright, Locu, Afternic, and Media Temple.

GoDaddy has redefined Internet hosting services, and it has been the recipient of numerous industry awards and accolades. Among these awards are the 2001 Arizona BBB award for Business Ethics and the 2011 SC Magazine award for Best Security Team. In 2011, it ranked number four in the Phoenix Business Magazine list of “Best Places to Work in the Valley” and it made the 2012 Forbes list of “Best 100 Companies to Work For.”

Known for its sometimes controversial commercials and interesting spokespersons, GoDaddy also sponsors a number of charitable causes in support of domestic violence and child abuse awareness, and sports events, including NASCAR and the Super Bowl. In 2013, the company shifted its advertising strategy to focus more on small to medium sized business owners (SMB). Reflecting this change, its commercials and advertising materials shifted from “sexy” to smart.

Win a Trip to the Super Bowl Courtesy of Go Daddy

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Not only is Go Daddy a Super Bowl advertiser, but they are also sponsoring a sweepstakes that will send someone to the Super Bowl in Indianapolis. The prize includes the following: a trip for two to Indianapolis (airfare), two tickets to the game, three nights in a local hotel, and transportation to and from the game. The sweepstakes is valued at $12,000.

According to the official rules  of the Super Fan Sweepstakes, “to participate in Go Daddy’s “Super Fan” sweepstakes (“Sweepstakes”), you must navigate to the designated page on www.facebook.com/GoDaddy and “Like”  the Go Daddy Facebook page, and then complete the specific entry form that includes your name,  telephone number and email address, and agree to these Official Rules.”

There are a whole bunch of other  eligibility  rules (like US residents only), so check them out before entering. People can enter to win the sweepstakes through January 4, 2012, and the drawing will be held on January 9, 2012. The Super Bowl will be played on Sunday, February 5, 2012 – right after DomainFest.

There is no cost to enter the sweepstakes and no purchase necessary, but you do need to give permission to the application on Facebook to sign up. Also, this isn’t a paid or sponsored post… just want to pass this info along.

Go Daddy Headlines Inaccurate

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First off, I want to be very clear in stating that I am ardently opposed to SOPA as it is currently written, and I think anyone who makes a living online should be opposed to SOPA right now. In fact, I met with a US Congressman a couple of weeks ago, and I told him that was the most important issue I wanted to discuss with him when we met.

That being said, I think some of the headlines about Go Daddy losing massive amounts of domain names and/or customers are borderline ridiculous. Take for example a headline that was on DrudgeReport.com yesterday, linking to the article at Techi.com. The article title was “GoDaddy lost 72,354 domains this week. It’s not enough.”  The author appears to attribute this large loss of domain names to GoDaddy’s original support of SOPA, which it later retracted.

While 72,000 lost domain names in a week sounds like a huge number, especially when you take the revenue figure into consideration, it really isn’t all that significant when you look at previous weeks. According to DailyChanges.com, during the same week last year, Go Daddy lost over 86,000 domain names:

As  Mike Berkens mentioned, you need to keep in mind that not everyone uses the DomainControl.com DNS, so these numbers may not entirely reflect the actual changes that have occurred. However, the same could be said about last year’s numbers as well.

I think it’s pretty appalling that GoDaddy would publicly support a bill that many technical and Internet experts say will cause major problems for companies that operate online, even if they did retract that support later. However, reports indicating a mass exodus of domain names at GoDaddy (or a widespread boycott) seem  erroneous to me based on a historical look at the data that others are citing.

Guest Post: Saga of a Stolen Domain Name and How it Was Recovered

This is a guest post written by Name.com Community Evangelist, Jared Ewy. This article discusses the theft of DavidWalsh.name and how it was recovered.

At Name.com we like to take care of the customer.  We know buying something online can sometimes feel like a lonely endeavor that ends with money dropping into the tinny nethers of the ‘net. Our goal is to make sure your experience is the exact opposite, filled with real, handmade help that leaves you knowing you’re not alone. When you buy something from us, or if you simply have a question about one of our products, we’ll take care of you. Many of the questions we get are simple enough to be handled in 140 characters or less. Sometimes they get fairly complex, and sometimes they lead to downright dramatic international capers. The latter would be the case of the missing domain DavidWalsh.name.

It seems impossible by now that someone wouldn’t know that David Walsh’s domain was stolen (check out our dramatization here).

From the time Mr. Walsh first Tweeted @namedotcom about his missing web address, to the time it was retrieved, the entire ordeal has been a primer on the power of social media. David Walsh shared with us this situation:  his domain had been stolen and he was wondering if we could help him get it back.  A few tweets later we had enough information to find the alleged thief in Ukraine. Meanwhile Walsh and his thousands of Twitter followers started trending the hashtag #FreeDavidWalshDotName. It was big and getting bigger.

We hadn’t planned on contacting the alleged thief, but it turns out he was more accessible than a certain other company’s customer service!  Even more amazing, the alleged thief (he says his friend stole it using his account) used his actual phone number on the Name.com account that briefly held the stolen domain. After giving up on traditional means, Name.com Domain Operations Manager Scott McBreen decided to put some pressure on the suspected domain wrangler. With The Ukraine on speed dial, Scott was able to get the purported scofflaw to transfer the domain back to Name.com, where we were able to give it back to Mr. Walsh.

It was exciting and stressful. The domain had originally been held by GoDaddy before it was stolen and briefly registered with us, and then whisked off to 1and1. It seems the thief would have kept moving the domain around while sending cryptic ransom notes to Mr. Walsh if it hadn’t been for the heroics of our domain operations manager, Scott.

We’re happy to have helped get the domain back.  Customer service defines us as a company…  it’s what we do here.  In our spare time we’re obsessed with Twitter and Facebook. If you leave a comment, we’ll get back to you.  With a situation like Mr. Walsh’s we felt a little like the  Blues Brothers  and on a divine mission to make the situation right (and if you don’t get that reference then stop what you’re doing and educate yourself with the Aykroyd/Belushi classic.)

In the end everything worked out. David Walsh got his domain back, Scott has been enshrined on Twitter as a legend, and we have this opportunity to remind you that most all Ukrainians are good people. In light of all this we’re celebrating with the promo code “DAVIDWALSH”. Use it to get $7.25 COM/NET transfers in and $6.99 .NAME transfers. All of your transfers to Name.com include a year of registration.

If you’re looking for a domain registrar with world-class customer service and people who strive to simplify hosting, web sites and SEO, then you’ve found your place. If you need any more info just hit us on Twitter @namedotcom for Facebook.com/namedotcom.

Highlights from Go Daddy’s Annual Party

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Each year around Christmas and the holidays Go Daddy holds its annual party, and it always seems that founder and CEO Bob Parsons outdoes the previous party. And why should he not? It’s a good time to be Bob Parsons, and celebrating success with the people who create it and contribute to it are important.

Things at Godaddy seem to be on an upward trajectory, despite the economic conditions. The company continues to increase its revenues, and from what I experience and read about, the customer service and employees are huge assets, contributing to growth and customer retention.

Here are some party highlights and information that was released by the company post-party:

– Go Daddy is expecting to record “$1.1 billion dollars in business” this year.

– The “strategic financial partnership with KKR, Silver Lake and TCV” will close soon, “perhaps as early as Friday.”

– Go Daddy has given more than $5 million to charity organizations this year.

– Go Daddy’s customers have given more than $353,000 this year as part of its “Round Up for charity” program.

– Musical performances at this year’s party included Kid Rock, Dierks Bentley, and Trace Adkins.

– There were over 5,000 people in attendance at the party, held at Chase Field in Phoenix (home of MLB’s Arizona Diamondbacks).

– Bob Parsons drew employee names for cash prizes of more than $1.1 million, and to make this even better, the company pays all the taxes on behalf of the employees who win.

Bob Parsons Reveals New .CO Girl

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As expected, Go Daddy is going to have a television presence during the Super Bowl. The company announced that it will advertise for the eighth consecutive year, and it has purchased two – 30 second commercials.

The company also reported that Go Daddy will feature .CO in one of its commercials during the big game on February 5, 2012.

This evening, Bob Parsons posted a tweet on Twitter announcing that he’s “At GoDaddy.co (that’s right .co) Superbowl Ad shoot with Danica, Jillian & our new.co girl.” A link to  photo  was posted along with the message. Update: It seems that the tweet and photo with Bob Parsons, Danica Patrick, Jillian Michaels, and the new .CO girl were removed very quickly. Perhaps a case of pre-mature publication?

Although I don’t know the name of the new .CO girl, she is much more attractive than last year’s .CO girl, Joan Rivers.

My TRAFFIC Experience & Recap

I returned home from Ft. Lauderdale yesterday evening, and I want to share some of my takeaways from the TRAFFIC conference. Overall, the conference proved to be a great networking opportunity (as it always is) in an excellent venue.

–  Domain Holdings  made a very impressive showing. In a short span of time, the company has hired a number of people who are experienced in the domain industry and some from outside of the domain space. In fact, when I first arrived, I said hello to someone I know who has worked at a successful but covert domain company, and I was surprised when I saw his tag said Domain Holdings. I think Domain Holdings is a collegial team of experts who are working on products and services that target various segments of the domain business, and I bet you’re going to hear a lot about them in the next year.

– I had a productive meeting with Protrada about the company’s platform, and I am going to set up my account ASAP. I was given a walk through, and I think it is going to help me stay on top of potential acquisitions and auctions. If you haven’t checked it out yet, it’s quite comprehensive and well put together.

– I really appreciated the fact that GoDaddy was there and took the time to walk through the auction platform. I had some issues with it, and I was able to learn a few tricks while showing some of the areas of frustration.

– Sedo and Afternic announced news during the conference, which will help domain owners sell domain names. Afternic is partnering up with Godaddy and Sedo expanded its SedoMLS distribution channel. It’s going to pay to list your names on both platforms. I also had a nice conversation with Don Lyons, who let me know about Moniker’s new partnership with Afternic, making it easier to sell names.

– Whether you think adult sites are good or bad, .XXX domain names are good or bad, or whatever your feelings are related to the adult industry, I can tell you they have a smart team running the operation, and I think they are going to be very successful. I had a long and candid conversation with ICM Registry CEO Stuart  Lawley, and I came away impressed with the organization.

– The .XXX party at the W Hotel was fun. The venue was great, especially because it was so close to the Ritz Carlton.  I think the party could have been a bit more “adult” though 🙂

– I am glad that  Mike Mann was on the Test Track panel. He was very blunt when he needed to be and was entertaining by calling things the way he saw it. I think organizers need more vetting for Test Track to avoid no shows and to choose presenters with solid business plans.

– I want to wish Mike Berkens congratulations for Blogger of the Year. It’s very well deserved and certainly hard earned.

– I think there should be a Domain Broker of the Year category. I know awards aren’t that important to many people, but the broker side of the business helps bring in considerable revenue to domain investors, and some brokers are far superior to others.

– There was a guy who showed up at the conference with one of the most unbelievable lists of category defining .com domain names that made everyone’s jaws drop. Apparently, his father founded the company a number of years ago.

– The Ritz Carlton in Ft. Lauderdale was an excellent location to hold the conference. It was large enough that there was space to spread out and hold private meetings, but it didn’t feel like it was too expansive. The corridor outside the ballrooms was conducive to meetings, and to meet with companies that had booths. There were several areas (inside and outside) and restaurants for private dining and larger parties. In addition, there are a number of hotels within walking distance for those who don’t have a Ritz Carlton budget.

– Despite the three days of rain, spirits were still very high. People stayed at the venue for the most part, and there were many good opportunities to meet with other people and companies in the industry. I tend to take some time during the conferences to catch up on work/emails…etc, but I stayed at the venue almost the entire time.

– I am sure many people are just waiting until I discuss the auction. Actually, a lot of people will probably skip over this entire post just to write negative things about the auction. In any case, I don’t think it takes a genius to realize the results weren’t great. I think the .XXX sales were strong, although I wouldn’t have been surprised to see Movies.XXX sell, in light of a few other high dollar sales. Everyone seems to have an opinion on what went wrong and what can be improved, and I am going to stay out of that.

– As usual, the show organizers put on a professional trade show without many hitches. They’ve been at it for years, and I felt that the whole Traffic team made attendees feel welcome and appreciated.

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