Domain Sales

Personalized Emails Go a Long Way

One thing I’ve noticed over the last couple of years is that I seem to get a much better response rate when I individually address an email. Not only does this mean I send individual emails instead of a group email using BCC (or CC), but I also address the person at the beginning of the email, either using “Dear” or more casually, “Hi.”

I generally use “Hi” when addressing potential buyers because it’s more casual and it may make the person more comfortable. In some instances, I will use “Dear,” although that is generally saved for emails to more senior executives at large companies and also lawyers.

When replying to the replies I receive, I always respond in the same manner as the person who replied to me. Sometimes this means just the person’s name and a comma, no name at all, or whatever greeting they used. It’s a very minor detail, but I believe that by using the same language as the person on the other end, I am making them a bit uncomfortable.

When I don’t have the contact name, I almost always start an email with the generic greeting “Good morning” or “Hi there.” I don’t like to really mix it up, because it makes me cringe when I receive emails that are weirdly addressed to me with unconventional greetings like “Dear Domain Buyer” or something that appears more spammy.

I know it’s just a greeting, but I’d rather have the person make it through the first few words rather than just hit delete upon receipt.

Report: OnTheBox.com and ForExSpace.com Sold for £250,000 in Cash

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I read a report this morning on iGamingBusiness.com that announced the sale of OnTheBox.com and ForExSpace.com for £250,000 in cash for the pair of domain names. London-based Media Corporation was the seller of the domain names, although the registrant information for these two domain names does not appear to have changed yet.

According to this morning’s report, the company appears to have done very well with the sale:

Media Corporation revealed that the domains were on its balance sheet at £130,000 with the sales representing a profit of £120,000 while it estimates annual staff and associated savings of approximately £350,000. ForExSpace.com was only recently launched and had yet to generate any material revenues while OnTheBox.com came in as a loss-making enterprise for the financial year to September.”

Because these domain names seem to have websites built on them, it’s questionable about whether the sales will be reported as pure domain sales or not. I guess it depends on what the new owner plans to do with the domain names post-sale.

One interesting tidbit from the article indicates that Media Corporation is doing what many domain investors have been doing these last couple of years: selling assets that aren’t making money to increase the amount of cash on hand.

I’ll keep an eye on the Whois information to see who bought the domain names.

Thanks to Chris for the tip.

Domain Name Aftermarket Sales Up For Fifth Consecutive Month

From my personal experience and from what I have been hearing from colleagues, the domain name sales aftermarket is on a tear, and it has been performing very well for the last several months. Although I don’t generally report sales, my company sold 6 figures worth of domain names in the first quarter of 2012, and I’ve already sold mid 5 figures worth of domain names this month.

This information is corroborated by a new report issued by Sedo  this morning. According to data from Sedo’s IDNX, the domain aftermarket saw its fifth  consecutive month of growth last month. The report suggests that the market has seen “a  full rebound from 2011’s financial crisis.” The report also suggests that the remainder of 2012 could be even stronger, although we should all keep in mind that Sedo distributed the report and so there may be some bias.

I have posted the full report below, but this is undoubtedly good news for domain investors who own very good domain names. It also could be a good time to invest in good domain names since there are plenty of owners who need liquidity and have priced their names to sell.

Press release is below:

Newburyport.com Sold to Local Realtor

I don’t generally disclose my domain sales publicly, but I want to tell you about a recent domain sale of mine. I sold Newburyport.com to one of the highest producing real estate agents in the region, Robert Bentley, of RE/MAX on the River. Newburyport is a town on the coast of Massachusetts with about 21,000 residents, and it’s a great place to live and visit.

I owned Newburyport.com for a couple of years, and I acquired it because I thought it would make a great pair with Lowell.com. One thing I realized early on is that the town of Newburyport has several news outlets, and it was difficult for me to compete for eyeballs, without having reporters and/or first hand sources on the ground in Newburyport.

With Lowell.com, I am sent a considerable amount of news and event listings, which helps drive traffic and advertising revenue, but that wasn’t the case for me with Newburyport.com. In fact, I hadn’t updated Newburyport.com in about a year, and I felt guilty about it because I think Newburyport is a great town.

The sale price of Newburyport.com was right around $25,000, and although I included the website with the sale, the site will be re-built. Mr. Bentley knows the area as well as anyone, and he should be able to use the domain name to increase the amount of business he does in town, as well as create a local guide to, and for the area.

According to Mr. Bentley, “I am creating a town site which will be an advertising platform for all local businesses in a directory format. Restaurants, Retail and Hotels will see a strong focus as Newburyport.com is rebuilt and becomes a free platform for those specific services.” The current website and SERP positioning will be leveraged to improve traffic and rankings for the new website.

I am sad to have sold the domain name, but I operate several revenue generating websites and have a newborn, so there wasn’t much of a chance for me to spend additional time working on the website. I wish Mr. Bentley all the best with the domain name.

Is “Double Dipping” Acceptable?

I am interested in knowing your feedback about a topic I’ve discussed in private with a few people during the last few years.

“Double dipping” is where an intermediary (can be a broker or marketplace) takes a percentage commission from the buyer of a domain name as well as the seller, and each person believes he is the only entity paying the commission. Similarly, this can also mean the broker or intermediary is pocketing the difference between a buyer’s price and a seller’s offer, and taking a commission on top of this.

I want to share two hypothetical examples to illustrate what I mean.

  • A broker contacts me on behalf of a buyer and offers me $10,000 to sell ElliotsBlog.com to his client. I agree to the terms, which includes my paying a 15% commission. The broker also told the buyer he needs to pay a 10% commission for closing the deal, without mentioning that I am paying, too. Instead of making just $1,500 or $1,000 total on the buy or sell-side commission, the intermediary is actually making $2,500.
  • I list ElliotsBlog.com for sale in a newsletter or on an aftermarket site for $10,000. Later, I am informed that an offer of $8,000 was made, and I accept it. The intermediary tells the buyer that my price is firm, and he agrees to pay $10,000 to buy the name. The broker pays me $6,800 after taking my 15% commission from the supposed $8,000 sale and also keeps the $2,000 difference between what the buyer paid and what I thought the sales price was. In total, the “commission” was $3,200 instead of $1,500 on a $10,000 deal.

In both of these cases, the buyer and seller are willingly accepting a deal that’s presented to them, so it’s not entirely unacceptable since both parties agreed to the deals as presented. However, neither would likely be happy if they knew that the broker wasn’t presenting the full offer or was charging double commission.

There aren’t as many legal regulations on brokering domain names as there are with real estate, where this would likely be prohibited.

If the buyer and seller are both happy with the deal as presented to each, is there an issue with this happening? What are your thoughts on this type of thing?

Using a Domain Broker RFP

Not all domain brokers and brokerages were created equal. Some brokers will use a newsletter to sell a domain name, and others will personally pitch end users via email or phone. Some brokers have significant experience selling specific types of domain names, and others don’t specialize in a vertical. Different brokers charge different commission rates for different sales efforts.

There are many differences between the various brokers and brokerages in the domain industry.

When people have emailed me in the past to ask for advice about working with a domain broker, I’ve generally recommended that they issue a RFP (request for proposal) to their top 3 or 5 brokers and brokerages. The purpose of the RFP is to see how the broker will go about selling a domain name and how much it will cost you if the domain name is sold.

I am looking to sell CallCenters.com, and I am going to take  issue an informal RFP to the companies I intend to engage. I want to share the questions I plan to ask, so you can see how I set up a RFP. Feel free to recommend other questions or ask why I am asking something, and I will address it.

1) Have you sold similar domain names, and if so, what names and what were the sales prices?

2) If you are given the exclusive contract, what marketing activities will you undertake in order to sell the domain name (phone calls, press releases, emails, mailing list newsletter, placement on your website…etc)?

3) What is your valuation of this domain name and where would you price it?

4) What is your commission rate and exclusivity period?

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