Buying Domain Names

Guest Post: Why IDNs Should Matter to Domain Investors

Gold Mining

My wife and I had dinner the other night with Aaron Krawitz and his wife, Emily. Aaron and I met at a New York domain investor get together, and not only are we both domain investors, but our wives are in the same year of graduate school working on a similar degree. Aaron is an Ivy-League graduate and currently works at a prestigious New York firm.

While our wives talked about internships and the field of Psychology, Aaron and I talked about domain names and investing. Aaron has significant IDN domain name investments, and I know next to nothing about them. I asked Aaron if he would write a guest post about IDNs so I can share with my readers why he and others are so passionate about them. Aaron and his business partner, Gary Males, wrote the following. Hope you enjoy.

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Any domainer worth his salt knows the history of the pioneers in the domain industry and how in the 90’s they took a risk on buying generic domain names.   Back in the pre-Google days, there was no business model, no parking, no affiliates, no monetization – you have to admire these innovators as they took a calculated risk and have been rewarded.

How many domainers have found themselves wishing they could have done that or that they could go back in time to the 90’s?   IDNs are exactly that opportunity.

There are 100+ million domains registered today; and the majority of these are in English.   There are only 1 million IDNs registered, and that is across ~200 different languages.   Do the math – that means there is tremendous opportunity.

It’s like a 1990’s Groundhog Day, but with the benefit of knowing you can monetize domains and there is end-user demand for virtual real estate.

So what are Internationalized Domain Names (IDNs)?

They are domains that contain at least one letter not found on a traditional English keyboard.

IDNs really make a difference in countries with languages that do not use letters based on the English language; countries like Japan, China and Korea whose languages consists of symbols.   In contrast, in Spanish, French or Portuguese, it is easy to avoid IDNs and to simply substitute unaccented letters.

In these countries where the language differs so much from English, and also coupled with a nationalistic population, you can begin to see why users would use their native language over English, which is where the IDN advantage is.

As you start to take a closer look at other languages, you begin to see some unique properties that spell another opportunity.   Take for example the Japanese or Chinese language – there is no such thing as plurals, so every Japanese or Chinese term doubles up as both the single and plural version.   In other words, 2 for the price of one.   Also some Japanese words mean the same thing in Chinese, so from a domainers perspective your one domain registration now, not only means the single and plural, but it can also reach the combined population of China and Japan (1.5 billion) people – that’s 5 times more than the U.S.

Japan as an example has a very vibrant ecommerce industry, but to date, had no real use for English domain names they cannot read or remember; so what do they do, they don’t advertise the domain name, they advertise by displaying an image of someone searching in the search engine with a Japanese word, and then just buy the Adwords for that Japanese word to try and capture the searcher.   Sounds a little strange to us, when we are so used to seeing domain names in every walk of life – but that’s how it has evolved.   Domain names and IDNs definitely have a branding advantage over search box advertising.

Early domain pioneers took risks in the 1990’s not knowing what the future would look like; so what are the risks for IDN investors?

The single biggest risk, all surrounds IDN.IDN – in other words, today IDNs can be registered in .com .net .org .info .cn .jp etc – but the real benefit of IDNs is in full IDN, that is, the extension in foreign language too.

ICANN has been struggling with this for years, and will soon be inserting the first IDN extension in the root.

Dot com IDNs will remain valuable in most language as the dot com is a recognizable brand easily typed on foreign keyboards. Switching from a foreign language to English to type the “.com” is second nature, just as you or I shift characters to capitalize while typing a sentence.   In countries such as Japan, dot com is many times more popular than their ccTLD, and there are many examples of companies branding on an IDN.com.

If you still believe that an IDN extension is the holy grail to IDNs, then you can take comfort in a white paper released by Verisign that states that they intend to make available transliterated IDN versions of “com” and “net”, and alias them to the non-IDN version. This is the ideal solution after all, it provides full IDNs but leverages the brand of “com” etc that everyone is so accustomed to.

With hindsight, we all know what we should have done 15 years ago, but most of us didn’t do anything…so given what is most likely the 2nd and last domain gold rush opportunity, this time with IDNs…what will you do?   There is a risk, some say minimal, some say calculated, but the size of the prize should be enormous; this we know from the current high traffic levels on IDNs.

Another reason why people tend to shy away from IDNs is because investing in foreign markets can be accompanied by a steep learning curve, especially if you do not speak the language. With this in mind, we have launched the first 2 dedicated IDN services:

IDNnewsletter.com – A subscription based, hand picked list of our members’ top IDNs for sale, and all of the IDNs listed will have been certified by a native speaker.

IDNtools.com – a set of IDN measurement tools, drop lists and translations.

This guest post was written by Gary Males and Aaron Krawitz, co-owners of IDNTools.com and IDNNewsletter.com.   You can also follow Gary and Aaron at IDNDemystified.com and at IDNBlog.com.

DomainBrokers.com – Selling Great Domain Names

During my daily Whois lookups, I frequently see domain names registered at NameView, using a privacy guard. On many of these domain names, there is a note in the Whois listing indicating that the name might be for sale – or is at least potentially available to acquire. The message says, Domainbrokers.com is  authorized  by  the  domain  owner  to  facilitate  the  sale  of  this  domain.”

Until today, I always passed on these domain names figuring the acquisition cost would be too great for me, however, I figured I would take a shot and inquire about a domain name I was interested in buying. In order to make an offer for one of the domain names, you need to sign up for an account, providing name, company name, and contact information. I am sure this is to deter tire kickers and others who aren’t serious about buying a domain name. It also gives the domain owner the opportunity to learn a bit about potential buyers.

Today, I decided I would sign up for an account and found that this registration process was simple and fairly quick. I was then able to search for domain names using keywords of interest, and I would be able to make offers on domain names I was interested in buying. On certain domain names, they have an error message that shows up if the offer doesn’t meet their minimum valuation. The domain names certainly aren’t cheap, but these are great domain names and DomainBrokers.com makes it easy for a potential buyer to put his best offer in front of the owner.

I found that when I searched for domain names that ended with certain keywords, there would always be no results, so I assume there is some sort of programming error there. I found it pretty simple to search, although I think it would be great if I could do advanced searches for keywords + keyword exclusions…etc. With all the domain names that they are brokering, I think an advanced search function could help make it easier to acquire names. However, the domain names aren’t really priced to sell quickly.

If you haven’t checked out DomainBrokers.com yet, you might consider doing it. Just realize that you aren’t going to find domain names that are underpriced.

Still Registering New Names

Even though my primary focus is on buying quality domain names in the aftermarket, I do spend some time researching new domain names to purchase for registration fee. I use Google’s Keyword Tool, personal knowledge about the subject, current events, and the amount of advertisers who pay for marketing campaigns in search engines.

I think I am most influenced by things happening around me for the registration “inspiration.” I had a friend that spent many hours per week looking things up on Wikipedia (at work) during his spare time. He would receive an email from a friend or see a news article on the BBC, and he’d immediately search Wikipedia for more knowledge.

I am sort of like this with domain names. Instead of searching for more knowledge about a subject of interest, I search for available .com domain names that might have eventual value. Although most of my purchases are speculative, it can be more enjoyable than gambling… well maybe as enjoyable as blackjack 🙂

Here are some of my recent domain registrations:

PorcelainInlay.com
PorcelainInlays.com
RedBelliedPiranha.com
RedBelliedPiranhas.com
CoalAshRecycling.com
CoalAshDisposal.com
HockeyGoalieHelmet.com
HockeyGoalieHelmets.com
CelebrationOfLifeParties.com

What have you recently registered?

Domain Contracts Can Be Critical

I had a situation last week where I wanted to close on a domain name, but the seller had concerns about the domain sales agreement I sent. Since I use a standard domain agreement I had created by a domain lawyer based in New York, I was a bit taken aback by his concerns. I thought about it for a few minutes and realized that I may have been the same way had someone random offered to buy a domain name I owned and then sent over a two page legal agreement for me to sign.

I explained to him the different sections of the agreement, which included a section discussing the cost and payment terms, a section where it states that the domain name isn’t encumbered and/or had no trademark issues, a confidentiality clause, and other standard contract sections. I even explained that when he buys a big ticket item like a car or television, and even when he checks off a box of terms and conditions when registering a domain name, he is signing a contract.

In the end, I opted to move forward without the agreement rather than kill the deal. I was able to determine he was the original registrant 12 years ago (only able to see Whois history dating back to 2001), and everything matched up. Since I paid via Escrow.com and it’s a generic name, there were no special details added to the standard agreement.

On deals where certain conditions need to be met, it’s very important that a contract is used to protect both buyer and seller from any legal troubles that may arise down the road. It’s important that both parties’ expectations are laid out in the agreement, along with the ramifications if terms aren’t met. Rick had a post about his Property.com deal this morning, and you can see why an agreement can be very important, especially when it involves more than a domain sale.

I recommend using a sales agreement on most deals that you do, especially because you can re-use a boiler plate agreement that you paid for once. A standard domain sales agreement is one tool that is good for you to have on hand, and it isn’t very expensive to have created for your business.

Microsoft Buys Bing Typos: Bimg.com, Bibg.com, and Others

Microsoft BingIn a shrewd move that many (probably most) companies don’t consider before launching a new product or service, Microsoft went ahead and purchased many Bing related typo domain names prior to launch. Some of the domain names now owned by Microsoft include, Bimg.com, Bibg.com, Bihg.com, and Binf.com.

All of these typo domain names were previously owned by other people and companies before Microsoft acquired them. One common link between these names is that it appears they were acquired by a company known as Media Market of Boise, Idaho between being owned by the former owner and Microsoft. You can see the Whois lookup for Bibg.com from February as an example.

One interesting domain acquisition they made was Bing.com. The reason it’s particularly interesting to me is that it was previously owned by General Mills, another Fortune 500 company.

Unfortunately, there were many Bing typos that Microsoft didn’t and/or couldn’t acquire. Among them include Bong.com, Bingo.com, Bin.com, Big.com, and Ing.com. I don’t know if the traffic increase can be linked directly with the Bing launch, but just look at the Compete scores for   Bong.com, Bung.com and Bin.com after May.

Brand Protection Extends Beyond Typo Domain Names

Many companies that do business online know that it’s important (maybe even critical) to buy typos of their company name. Just type in different variations of ElliotsBlog.com to see how I feel about that (EliotsBlog.com, ElliotBlog.com, ElliottsBlog.com and maybe even a couple I forgot about). Some people are bad spellers, have fat fingers, or have other issues that cause them to accidentally mistype a domain name. When the company owns its typos, it doesn’t have to worry about losing this traffic.

However, typos aren’t the only defensive domain names a company should consider when making strategic domain acquisitions. Companies should also take what their customers call their company into consideration as well. After all, consumers will be typing the domain name into their browsers if they don’t use a search engine. I purchased the shortened version of my father’s business name (not really a generic that people would type in randomly), and surprisingly it receives a bit of traffic every month.

There are plenty of other companies who employ this domain strategy as well. I found some of these examples of smart domain buys, even though some of these companies don’t do much business online:

Salvatore Ferragamo – Ferragamo.com
Mercedes Benz – Mercedes.com
McDonald’s – MickeyDs.com
JC Penny – JCP.com
Radio Shack – TheShack.com
Dairy Queen – DQ.com

One example of a company that may have missed out on purchasing a domain name is Bed, Bath, & Beyond, when BedAndBath.com sold on Sedo for $50,000 to a company other than BB&B. Several years back, there was a northeast retail chain called LeeJay Bed and Bath (now out of business), but most customers called it Bed and Bath. Additionally, many customers refer to Bed, Bath and Beyond as Bed and Bath, and if they do it aloud, they probably do it online as well.

Although $50k is a lot to spend on a domain name that isn’t the exact business name, I think this would have been a smart buy for BBB. You have to assume anyone typing in BedAndBath.com is looking for a bed and bath store (if not BBB), and Bed Bath and Beyond probably has everything a visitor would want. Considering that the name still gets over 5k visitors a month and the store likely spends a whole lot of money on Adwords, they could have saved money in the long run, rather than spending it on PPC links on BedAndBath.com forever.

The price of other domain names is something that should be considered when trying to protect a brand. If the business is referred to by a common phrase or term, and the matching domain name would cost more than the LTV of the potential lost customers, then the money would be spent more wisely elsewhere.

Another consideration in this is purchasing alternate extensions for brand protection, and I will discuss that in a post later on this week. Someone asked me for my thoughts on that topic last week, and I will discuss those later.

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