Due Diligence Tip: Tracking Whois Email

I want to share a tip about performing due diligence when buying a domain name. This tip deals with tracking the Whois email address to try and verify ownership.

Let’s say you want to buy BrandManagement.com from me, and you use DomainTools to do a Whois history search for part of your due diligence steps. Let’s hypothetically say that I use domains@topnotchdomains.com as the Whois email address for my domain names (I don’t). Your historical search shows that the registrant appears to be the same for the last 3 years. All looks good to you on that front, and some people may believe this is sufficient to confirm ownership and proceed.

In my opinion, in addition to a historical

Don’t Buy a Domain Name on Behalf of Someone Else

I have never advertised domain brokerage services, and I have no interest in becoming a domain broker. That hasn’t stopped people and companies from asking me to broker domain names on both the buy and sell side. I recommend that if you are not in the brokerage business, you shouldn’t agree to acquire a domain name on behalf of someone else (or sell one for that matter).

A while back, a personal acquaintance that isn’t in this business asked me about a domain name that was related to his business. I did a cursory check and saw that it was not a developed website. He asked that I pursue the domain name for him, and I agreed to help him out at no cost because I am not a broker and I figured it would be straightforward enough. After an email exchange, I was able to get the owner to sell it for an agreeable price. Unfortunately, the buyer decided against making the purchase, and that left me in an unfortunate position.

As someone who buys domain names as part of my business, I am often asked

I Wish Brokers Shared Personal Stats

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Whether I am using the Domain Name Sales platform or independently choosing a broker to market one of my domain names, I am doing it somewhat blindly. Because I subscribe to several newsletters and closely follow sales reports, I know many domain names that are being brokered by individual brokers, but I don’t really have a good idea about individual broker statistics.

I wish domain brokerages shared more statistics about their individual domain brokers, including their overall sales and areas of expertise. This would allow me to make a better decision about choosing a domain broker to hire, and that would be helpful to me and beneficial to the brokerage.

When you visit Flippa, you can see how much revenue in sales closed on the platform a seller has under his or her belt. This information is shared as a means of creating trust between the seller and prospective buyers. If private domain brokerages would share sales information for the individual domain brokers working on behalf of sellers, it would be helpful to learn who the best brokers are and individual areas of expertise.

This is some of the information I think would be helpful in choosing a broker:

Always Check Your Landing Pages

Parking services are pretty smart when it comes to categorizing domain names. I often take the process of categorization for granted when I load new domain names into my account because it’s such an easy process, but I can think of two reasons why it is a good idea to check them out and make sure they are categorized correctly.

The first reason is quite obvious. If you have a domain name that should have insurance keyword links, but instead, the links and landing page are related to pets, you may be leaving money on the table. Not only could you impact your click through rate, but you’d almost certainly be getting a lower RPC on a lower value term. There may be a reason the parking company thinks it is suppose to show pet related advertising, but you may have a better understanding of the domain name than the parking company’s algorithm.

The second reason is similar but there may be different consequences. This morning, I was searching for something for my daughter. As is the case so many times, that led me to look up domain names related to this product. I noticed that one of the better exact match .com domain names is parked and owned by a domain investment company. I was surprised when I saw that the landing page had

Evaluating a Domain Name

I am in the process of evaluating a domain name I am thinking about buying, and I thought I would share some of the considerations I make as I go through the process to determine how much I am willing to pay to buy the domain name. I am sure I’ve shared a number of these points in the past, but I thought it would be good to write down the things I am considering as I go through this evaluation process.

If there are other things that you consider that I didn’t share below, I invite you to share them in the comment section. Your thoughts can help make this more robust and helpful to others. If I can think of anything else after publishing the article, I will add it because I am sure there are some things I look at when determining how much to pay for a domain name.

Evaluating a domain name to buy:

  • Search volume – I use the Google Keyword Tool as well as a general search of Google to make sure people actually search for this keyword vs. other keywords.
  • Advertisers on Google – When I search Google, I am also interested in seeing how many advertisers there are for the keyword. The more advertisers there are, the more prospective buyers there probably are. This does not include dictionary words or common phrases that could be used as brands.
  • Number of companies that do this or offer this – I want to make sure there are enough companies offering the product or service that might want to buy the domain name. Fewer companies that offer the keyword product or service, the more challenging to sell. This does not include dictionary words or common phrases that could be used as brands.
  • Past sales – I like to search NameBio and other resources (including Google) to see if this name sold previously and for how much. If I buy a name for resale, I don’t want a prospect to quote a substantially lower previous sale because that might make it difficult to sell for much more.
  • Comparable sales and listings – I look up what other, similar names sold for, and I also look at marketplaces like Sedo and Afternic to see what similar names are listed at to see if the name I want to buy is a good deal.
  • Sale listings or auction listings – I also use Google to search for the exact domain name to see if it was previously listed for sale or at auction and didn’t sell. Information like this may also be good for negotiating with the owner (ie “it didn’t meet a $10,000 reserve price at auction, so I am not going to pay $15,000 for it today.)
  • Other extensions registered and by who– If other extensions are registered, it shows interest in the keyword or phrase, which might indicate added value. This also may indicate who would be interested in the domain name, especially if other TLDs are developed by companies in that business. This could also be a good indicator of potential TM issues.
  • USPTO TESS – If I am not certain a term / phrase is completely descriptive, I will generally search TESS to see if there are US trademarks that could impact my ownership of the domain name. If I still have concerns but wish to buy the domain name, I will ask my general counsel and/or an IP attorney for an opinion.
  • Evaluating the landing page – If there’s a for sale link or graphic, I need to figure out why others didn’t buy the name before. Development or partial development may have been a deterrent to inquiries, and that is a good thing if the domain name is ultimately being re-sold.
  • Valuate / Estibot / Colleague valuation – I sometimes like to get a third party valuation to get an outside opinion on value.
  • Gut Feel – This is probably the most difficult thing to express, but I come up with a value in my head and use that to evaluate whether a domain name is a good deal or not.

Your Inquiry May Lead to a Sale Listing

One of the most exciting aspects of investing in domain names is when you’re able to get a reply to an email or a phone call from a domain owner that was difficult to reach. Sometimes you need to do more research to contact certain domain name owners, and getting a reply to an offer or inquiry opens the door for a potential acquisition. I think many of the most successful domain investors are good investigators and have a knack for finding and communicating with even the most “hidden” domain name owners.

If you found it difficult to get in touch with the owner of a domain name, chances are good that others did as well. If that’s the case, it is very possible that the domain owner has not fielded many (or any) inquiries or offers in a long time. Your offer or inquiry may make the domain owner aware that his or her asset has value, and if that is the case, the owner may seek a public sale to get the most money for the domain name.

On occasion,