Keep a List of Emergency Contacts

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When something goes wrong with one of my accounts, I want to be able to speak with someone who can resolve my issue ASAP. For many domain investors, domain names are equal to money in the bank, stocks and bonds, or other valuable assets that we own and wish to carefully protect. Knowing who to contact in case of emergency is important, and it can go a long way to keeping customers like me at ease. This is especially important because domain names aren’t physically held, and the security is dependent on some things out of the control of the domain name owner.

One of the nice things about having an account manager at a domain registrar, parking company, or other service is that you have someone you can contact when a problem arises. Most of the account managers I know work very hard and are available to answer questions and help most of the time. Obviously, nobody works 24/7, so there are going to be times that my assigned account manager can’t help. I like to keep a list of emergency contact names and numbers in case I need to speak with someone and my account manager is unavailable.

When I am dealing with

Google Changes As Does Your Leads

When I am looking to sell a domain name by doing end user outreach, I am very cautious with the way I conduct my business. I do my best to individually target leads by name, and I generally find most of my leads searching Google for companies in a specific business or for companies that offer a product or service. I almost always only contact the prospect once (ever) unless they express interest and I negotiate with them.

As a result of the way I do lead generation, I typically only use outbound methods once for a specific domain name. If the domain name is not sold after emailing the leads I find the first time, I usually let the domain name sit and field inbound inquiries. I tend to not try again because I hate receiving uninteresting emails from the same company more than once, and I don’t want to be an annoyance to someone else.

With the recent and ongoing Google changes, it may be worth

My Business is Always Evolving

I’ve been writing this blog for over seven years, and nearly 5,000 articles have been published in that time. Many of the articles would be considered “news” rather than opinion, but there is a large percentage of articles that would be considered personal opinion or advice. These articles are generally based on learnings from my own business and observations that I’ve noted.

During this time period, my business has evolved quite a bit. Some of the areas that I would note an evolution include the following:

Review Old Auction Lists to Find Deals

While I am doing research to find good domain names to buy, I occasionally come across a domain name that had been previously listed for sale at a live domain name auction. Sometimes the name sold and sometimes the domain name didn’t meet reserve. Domain names that were once listed at auction may be great acquisition targets.

If you’ve ever listed a domain name for sale at a live auction, especially if it was a few years ago, you know how exciting it can be to hear your name come up for bid. If the domain name didn’t sell, it’s a bit of a letdown, but the silent auction may have produced a buyer. It seems that the majority of names don’t sell, but that can present an opportunity for a domain buyer.

When I come across a domain name that didn’t sell, I occasionally contact a

Malaysian Airlines Crash Domain Names Already Being Registered

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Unsurprisingly, it looks like domain names related to the Malaysian Airlines flight MH-17 plane crash are being hand registered today as the news of the tragedy continues to unfold.  Verisign shares data related to .com domain name registrations in its DomainView Grapher Tool, and that can give us a look at what is being registered.

According to the Grapher Tool, here are some of the domain names that have been registered today:

Be Mindful of Old Forum Posts

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I was visiting DN Forum yesterday, and I decided to look through some of the earliest posts on the forum. While clicking through to some of the earliest sales posts, I was surprised when I came across the posts of a couple people I know who listed domain names for sale. These people no longer actively sell domain names, so it was a bit strange to see their sale posts.

Seeing these old posts got me thinking that domain investors should be mindful of public posts they made, even if they were made many years ago. Some of us have changed business strategies and shifted focus over the years, but there may be an archive of our earlier activities on forums and even domain blog comment sections.

Although most sales posts would likely be innocuous, especially if the name(s) were sold and/or prices were edited out, but there may be