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Potential Problem with Paypal Subscriptions

I’ve had a good amount of success with DogWalker.com, and there are around 250 paying advertisers on the site right now (maybe more). Nearly all of them pay annually using a Paypal subscription, which is connected to my company. As every business owner knows, recurring payments can be an important revenue stream (just ask Domaintools, Apple, and every other company that employs auto-renewal subscriptions).

Perhaps due to the website’s success or the fact that it’s a very good domain name, DogWalker.com has been my most inquired about asset. Offers from entities ranging from dog walkers to large companies outside of the domain space have inquired about buying the domain name and website. As with everything I own, there’s probably a price for which I would part with it, so I’ve thought about the feasibility of selling the website.

The Paypal account I use to collect payments is associated with my company, and it is attached to bank accounts, email addresses, and websites that aren’t related to the DogWalker.com website. I’ve searched, and there doesn’t appear to be a way for me to automatically change the billing/subscription email account for the current advertisers without having to get them to re-subscribe.

Herein lies a big problem. If I were to sell the website, the buyer would have to contact all of the advertisers with auto-renewing subscriptions and have them sign up again on a different system. It’s not the end of the world, but as my experience tells me, the cancellation rate could be significant, and it would wipe a considerable amount of recurring revenue from the books in the future.

If you build a website and use Paypal or any payment collection service, make sure it’s independent of your other websites, email addresses, and separate entities. If I end up selling the website, it will be a process to convert the current advertisers.

I am fairly certain that I am going to spin off this website into its own entity in the near future, and it will have a separate bank account, payment account, and be completely independent of my other businesses. Had I known that I would have this many advertisers in less than a year, I would have done this from the start. I have also learned that there are tax advantages to selling a business rather than selling an asset of a business, although that’s not something I am entirely familiar with yet.

DomainFest Recap + CNN Coverage

domainfest globalWhen Oversee.net announced the one-day DomainFest event in New York, I didn’t think I was going to attend due to previous travel obligations. After speaking with a few friends who were coming in to NY specifically to attend the conference, I made sure I would be back in time, hopping on a red eye flight and arriving a day before the conference.

I am very glad that I was able to make it. There was an announced crowd of about 200 people, and there was never much down time during the day and evening prior to the show (there were a couple of private parties and random get togethers). I don’t usually attend panels and speakers at conferences, and last week’s conference wasn’t much different. I spent the sessions just outside the ballroom catching up with friends and colleagues.

The Expert Networking session in which I participated was well done. It lasted for two hours, but it didn’t feel like it was that long. I had the chance to meet with several people whom I had never met, and also met with a few people who read my blog, which was very cool. I know others who were less interested in this were in private meetings or were talking outside of the ballroom.

The live auction is usually a highlight of a domain conference, and although CNN and the New York Post were in attendance to write articles, it wasn’t as exciting as usual. A couple of big sales I heard were going to be made never materialized, and it seemed like many of the names were far overpriced. The auction houses are keen on bringing new inventory to market, but many of these names are still priced unrealistically, probably a reason why they weren’t in auction previously. Knowing Monte and his team, I will not be surprised at all if a couple big deals are announced in the next few days or possibly weeks.

One thing that was most impressive to me was the diverse turnout. Many of my friends from outside the area didn’t attend, yet there were still 200 people who showed up. Not only were domain investors and service companies there, but others were there as well – many of whom are only somewhat involved with domain investments.

This morning, CNN posted a video article with auction coverage, so you might want to have a look when you have a chance.

All in all, this was a great conference.

BP Cares About BPCares.com

BP CaresThere was a lot of commentary on Rick’s Blog when he mentioned that he bought and was successfully monetizing many BP-related domain names. It seems that whenever Rick writes something controversial, there are dozens of opinions voiced in the comment section of his blog, and this post was no different.

I received a Google News Alert today about an article appearing on Charlotte, North Carolina’s Fox affiliate website about the owner of BPCares.com. Apparently BP wants to acquire BPCares.com from the registrant, and he isn’t interested in selling it to the company. According to the article, the domain registrant purchased this and other companyCares.com domain names apparently after seeing NBACares.com used in action by the National Basketball Association.

The article mentioned that BP has tried to buy this domain name more than once and that the company keeps calling him about the name, but it didn’t mention whether BP threatened a UDRP or any other legal action. In my opinion, it wouldn’t be outside of the realm of possibility if it did threaten legal action, especially since the owner apparently confirmed that he registered other names related to other companies.

Smartly, the domain owner does not appear to have BPCares.com monetized (or even resolving to another website), and he didn’t mention a sales price, so perhaps his aim wasn’t to profit from the BP brand. However, it does appear to be listed for sale on Sedo without an asking price.

I don’t understand the motive for having this article written, as it only serves to show that he did register the domain name along with other corporate domain names that are similar. A quick search shows the registrant also appears to own GoogleCares.com and DisneyCares.com. If the registrant or someone he knows hadn’t mentioned the situation to the news station, it likely would have remained below the radar.

Let’s hope for his sake that BP doesn’t care enough about BPCares.com to take legal action because that could get quite expensive.

Special Birthday Deal at ThemeForest

I am a big fan of ThemeForest.net because the WordPress and website themes they offer have made my life easier and they’ve saved me a considerable amount of money. My developer emailed me a few days ago to let me know that the special birthday offer its parent company (Envato) has annually is now running.

I received an email from Envato a couple of days ago announcing the offer, and if you are a developer or a domain owner who wants to develop, you should have a look at what it includes:

“The bundle includes a $50 MediaTemple hosting voucher, five blog and website themes, five Flash and Unity3D files, six code packages for CSS, JavaScript, WordPress and PHP, seven motion graphics projects, sixteen PSDs and vector files, three CG models and textures, six royalty-free audio files, four Tuts+ Premium tutorials and a $10 voucher for Rockable Press. When you buy the bundle and open it up for the first time, you’ll be amazed at the value inside!”

You will basically receive templates, files, and other packages that would ordinarily cost hundreds of dollars individually. However, if you order before August 24th at noon, the entire package costs just $20. To put that into perspective, I paid $32 alone for the Los Angeles WordPress theme a couple of weeks ago.

Check out the Envato Birthday Offer to see everything you will get.   This is an affiliate link, but I will earn something like a dollar a sign up, so no big deal if you don’t use the affiliate link. I think it’s a great deal and will be ordering a package. I don’t know how I will use it yet, but I am sure I will find a use for it in the next year.

PeoplesBank.com Expires; Who Is to Blame?

On July 30, 2010, PeoplesBank.com expired, and it now appears to be coming up for auction on NameJet. The previous registrant was Maine Bank and Trust, located at 6 Atlantis Way in Lewiston, Maine. According to some research I did, TDBank is (or was) located in that space, which jives up with the @banknorth.com email address used by the registrant, since Banknorth is now known as TD Bank (they were known as TD Banknorth for a while).

I’ve done some research, and it appears that the ownership of this domain name is about as confusing as the history of bank mergers, acquisitions, takeovers, and other activities that faced many local banks. Maine Bank and Trust owned this domain name (and is still listed as registrant). Similarly, Maine Bank and Trust also owned MaineBank.com back in 2001. If you visit MaineBank.com now, you’ll see a message that says Maine Bank & Trust is now People’s United Bank, and you are forwarded to Peoples.com.

The strange thing to me is that People’s United Bank and TD Bank do not appear to be related. Somehow, TD Bank ended up with PeoplesBank.com, while People’s United Bank ended up with Maine Bank & Trust, but not the PeoplesBank.com domain name that shows Maine Bank & Trust as its most recent registrant.

Making things even more confusing is the historical information on TD Bank’s website regarding the Peoples brand name: “The company first opened its doors as Portland Savings Bank in Portland, Maine, in 1852, and later grew through a series of mergers and became Peoples Heritage Bank in 1983. At the turn of the millennium, the opportunity for growth presented itself again as Peoples Heritage Bank, through several acquisitions, expanded deeper into New England and took the name Banknorth.

Although this particular domain name has not had a website on it in quite some time, it’s an important domain name for security purposes.

Across the United States and throughout the world, there are a number of People’s Banks. Some of these banks include:

  • Peoples United Bank (Peoples.com)
  • The Peoples Bank (ThePeoples.com)
  • People’s Bank (PeoplesBank-WA.com)
  • Peoples Bank (PeoplesBancorp.com)
  • PeoplesBank (BankAtPeoples.com)
  • People’s Bank (PeoplesBankMTW.com)
  • Many more can be found by searching Google

Hopefully someone from TD Bank, People’s, or possibly one of the other banks known as Peoples will make sure this domain name doesn’t fall into the hands of someone who could potentially use it maliciously. Compete shows that over 6,000 people a month visit PeoplesBank.com.

Safeguard to Prevent a Domain Theft

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I was   speaking with a friend at DomainFest yesterday afternoon, and he had just learned a few of his domain names were stolen from his Moniker account. A friend of his saw these stolen names for sale on DN Forum, and fortunately for him, the domain names were quickly returned to his account once Moniker was notified.

One thing my friend mentioned was that he never received an email from Moniker informing him of the account change. With Moniker, I believe the customer doing the transfer has the option to have an email confirmation sent or not once the account change has been completed.

As a safety precaution, I think Moniker (and all registrars) should make these confirmation emails mandatory. They should automatically send the transferor and transferee a confirmation notice upon account change. Had my friend not been told about the thread on DN Forum, his names may have been transferred to a different registrar, and that would have made them more difficult to recover.

Kudos to Moniker for taking quick action on this. Having a responsive account representative like Bari is one of the primary reasons I am a happy customer.

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