SSL Installed - Thanks to GoDaddy |
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SSL Installed – Thanks to GoDaddy


I have regularly lauded GoDaddy for its exceptional customer service. I have been a customer of GoDaddy for 13+ years, and my customer service needs have ranged from simple domain registrations and transfer assistance to more complicated web hosting needs. I just had a SSL certificate installed on, and it was installed thanks to the efforts of the team at GoDaddy.

About a year before rebranding my blog from to, I moved my web hosting to GoDaddy. At that time, GoDaddy was ramping up its hosting business, and I knew I could trust the company to assist with the hosting migration and offer rapid support if issues ever arose. Since making that transition, I have run into very few hosting issues and/or downtime. When small issues arise, they are generally handled very quickly.

Recently, I decided I wanted to add a SSL certificate across the entire website. I knew there would be some technical hurdles to overcome, so I started off by adding a SSL to the WordPress admin section of the website. The intention was to make the entire website secure, but I had concerns that the addition of the SSL could cause technical problems as well as SEO issues.

Dating back to when was, there were some fairly complicated technical issues that have arisen and been resolved as they came up. For starters, I had a htaccess file that contained thousands of redirects from the old url to the new one, and there were also legacy url redirects from when I had a different url structure. I also dealt with a few issues with plugins and various WordPress conflicts over the years. When issues arose, I usually asked for GoDaddy’s help troubleshooting since their knowledge was far superior to mine. They always helped me as best as they could – keeping in mind that they are my hosting provider and not my web developer.

When I wanted to implement a SSL certificate across the site, I needed some special assistance to ensure that the implementation didn’t cause any major issues on the site. The Premier Services team at GoDaddy worked with the company’s WordPress Support team to create a game plan to make changes to the site while avoiding data loss and downtime. The team executed on its game plan yesterday evening, and the transition was virtually seamless. now has a SSL certificate and the entire website is secured with the certificate.

I want to give special thanks to Brian “Spike” Markham, Daniel Feuster, Deron Ruse, Joe Styler, and likely others who worked on the site behind the scenes. Implementing a SSL certificate was more complicated than usual, but the team at GoDaddy made it happen. I feel like the team at GoDaddy went above and beyond what I expected, and I sincerely appreciate their assistance. Their customer support has been top quality, and it is a big reason my business has grown with the company over the years.

About The Author: Elliot Silver is an Internet entrepreneur and publisher of Elliot is also the founder and President of Top Notch Domains, LLC, a company that has sold seven figures worth of domain names in the last five years. Please read the Terms of Use page for additional information about the publisher, website comment policy, disclosures, and conflicts of interest.

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Comments (24)

    Mark Thorpe

    Nice to see that it was seamless for someone else.

    July 25th, 2017 at 9:30 pm


    I love Godaddy – primarily for the high level of customer service & tech support

    July 25th, 2017 at 9:50 pm

    Dn Ebook

    They are a good gang at Premier Services

    July 25th, 2017 at 10:20 pm


    Now everyone else who is a Premier Services customer should ask their rep to do this and see if they get the same level of service.

    July 26th, 2017 at 12:42 am

      Elliot Silver

      My bet is that team will do everything it can to help its customers.

      In reply to Brad | July 26th, 2017 at 7:04 am

      Mark Thorpe


      In reply to Brad | July 26th, 2017 at 8:48 am
      In reply to Elliot Silver | July 26th, 2017 at 8:49 am

      Elliot Silver

      Have you tried to get help like this or are you making a sarcastic comment like that based on an assumption that you wouldn’t get the help if you needed it?

      Most people I know who have Premier Services accounts are very happy with the customer service they receive. Like any company, GoDaddy treats its high value customers very well. It is easy to transfer domain names and hosting accounts, but I keep my business with GoDaddy because they treat me well. Even when something doesn’t go my way – like getting a domain name unlocked – I know they are trying their best to accommodate my request.

      In reply to Mark Thorpe | July 26th, 2017 at 8:57 am


      I have not asked them to do this for me, but I have always gotten quick and great support from Premier Services

      In reply to Brad | July 26th, 2017 at 9:01 am

      Mark Thorpe

      Talking from experience.

      In reply to Elliot Silver | July 26th, 2017 at 10:04 am

      Elliot Silver

      I invite you to expand on that. I can’t think of anyone with a Premier Services account that doesn’t think highly of their customer service.

      July 26th, 2017 at 10:28 am

      Mark Thorpe

      Can’t think of anyone???

      In reply to Elliot Silver | July 26th, 2017 at 11:02 am

      Elliot Silver

      I can’t think of anyone with a Premier Services account manager who has mentioned customer service issues to me.

      In reply to Mark Thorpe | July 26th, 2017 at 11:16 am

      Mark Thorpe

      Now you have.

      In reply to Elliot Silver | July 26th, 2017 at 12:14 pm

      Elliot Silver

      Who is your rep?

      You should reach out to Paul Nicks and Joe Styler.

      If GoDaddy is able to do something, those guys can coordinate getting it done.

      In reply to Mark Thorpe | July 26th, 2017 at 12:19 pm

      Mark Thorpe

      I have already talked to one of those guys, among others.

      I am not in the CLUB, like some people are. Just a number.

      In reply to Elliot Silver | July 26th, 2017 at 1:19 pm

      Elliot Silver

      Who is your account manager?

      I don’t think there is any “club.” I get good service at GoDaddy because the team is well trained and well staffed and I have been a customer for more than 10 years (and continue to spend a lot of money there).

      In reply to Mark Thorpe | July 26th, 2017 at 2:38 pm

      Mark Thorpe

      I am not telling you who my account manager is, so stop asking.

      Nice .99 cent .com GoDaddy banner at the top of this page. Hmmm…

      Have a nice day!

      In reply to Elliot Silver | July 26th, 2017 at 3:58 pm

      Elliot Silver

      Yes, GoDaddy is clearly an advertiser (not click or commission based so whether you use them or like them, their check already cleared). Not sure what the “hmmmm” is about since their banner shows up on 100% of the rotations.

      Thanks for the good wishes. Having a great day with my daughter. Got to check out Tree House’s new brewery and now watching a little bit of Disney. Hoping I can pry her away from the tv in a minute to ride her bike.

      Hope things improve for you.

      In reply to Mark Thorpe | July 26th, 2017 at 4:15 pm

      Mark Thorpe

      Spending the day with my daughter as well.


      In reply to Elliot Silver | July 26th, 2017 at 5:28 pm


      Brad – Absolutely correct. Premier Service is spotty and if fact, for every day transactions it is actually a pain.

      The fact that you can’t get resolutions for basic questions as a “premier service” client is absolutely ridiculous.

      My experience as with GoDaddy “premier service” has been spotty at best.

      Uniregistry or Epik are better options of for experienced domainers.

      In reply to Brad | July 27th, 2017 at 11:49 pm

    Eric Lyon

    Outstanding! I agree, Premier Services goes above and beyond the call of duty. I’ve had nothing but good experiences with that. I’ve been with Godaddy since 2005 and a very loyal customer due to their excellent support when I needed it.

    July 26th, 2017 at 2:07 pm

    steve brady

    I think what Mark Thorpe is saying is there was enough room on the back of the #10 NASCAR for his picture too.

    July 27th, 2017 at 12:01 am

    Elliot Silver

    GoDaddy just announced a new service offering to help people manage WordPress websites:

    July 27th, 2017 at 1:47 pm

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