According to an email that was sent to Moniker and Snapnames clients on Saturday afternoon, some big changes will be coming based on feedback received from clients. The updates and upgrades will be made on Monday, September 27, 2010.
Some of the changes described in the email include:
- You can now register and search for domain names more quickly while keeping up-to-date on upcoming opportunities for buying and selling domain names at auctions.This includes a more streamlined navigation as well as look and feel.
- The company opened, and will continue to add to, a resource center to provide you information and tips. This includes articles, videos and interviews.
- Account Management: Moniker Domain Management and SnapNames Auction activities can now be found in the “My Account” area of each site.
- Their support portal now includes an expanded knowledge base where you can submit and track your questions across all of your Oversee.net accounts. The portal is available and monitored 365 days a year.
You can have a look at the SnapNames video of changes made in the account area of the sites, and/or you can view the Moniker video of changes made in the account area of the sites.
This is extremely welcome news for me, namely for SnapNames. I was just on there today backordering a domain name, and I was frustrated at how unintuitive the process is. The proposed changes to SnapNames are straightforward and streamlines.
mp/m
Although I like Moniker and Snapnames, the lack of timely response from Moniker customer service can be frustrating. It would be a great thing if they could improve that.
What a big deal . I don’t see any major changes.
First of all they should make it easier to add a domain to their
Auctions.
Right now it SUCKS