Following the sale of Autism.Rocks, there was an issue between the seller of the domain name and Sedo. Shortly after the conclusion of the sale, Sedo commented on the situation, stating in part, “We are in direct contact with the seller and together we are going to analyze the process on potential mistakes and how to proceed.” In addition, the company stated, “Again, we are in contact with the seller and hope to sort out the situation.”
I just received an updated statement from Sedo regarding the situation, which I have shared in its entirety:
On behalf of Sedo, I’d like to take the opportunity to provide an update regarding the recent Autism.rocks situation. We’re happy to report that we’ve been able to resolve the customer’s concerns regarding this transaction.
Respectfully, we will have no further comments on the topic at this time. As a strict internal policy, Sedo does not publicly disclose details of our business dealings involving our clients or business partners. This is in line with providing the best of service to our clients while respecting their privacy and confidentiality that Sedo holds at the utmost of importance.
Even though we will not be commenting on this matter any further, as always, we welcome your feedback and suggestions on how Sedo’s website and services can be improved to meet the varying needs of our customers and the domain community generally, especially those new to the domain aftermarket.
Should you have anything further to discuss, please don’t hesitate to let me know.
I have not heard from the seller of the domain name to confirm that it is resolved to his satisfaction, but I presume the company wouldn’t issue this statement were it not the case. I am glad to hear this seems to be resolved amicably.
Zero transparency is a bad policy.
Non transparency in very much in line with domain industry practice.
As for making good, it’s ONLY when a story becomes public do they do something about it, NOT because it’s the right thing to do but because they don’t want their image tarnished.
I don’t think you can say that for sure. The right people may not have even known there was an issue until it became public knowledge.