Whether you manage your own leads on an inquiry form or you utilize a service like Afternic or Efty, chances are good that you’ve received a message from someone who is confused. The visitor doesn’t understand that they’re visiting a domain name that is for sale, but they’ve filled out the inquiry form like a genuine prospective buyer would.
People often mistype domain names in error. They may be intent on visiting a website and typed in the wrong domain name. They may have clicked a link to or visited a website that no longer exists. They’re not looking to buy the domain name, but they filled out the form because they are looking for something that doesn’t exist.
I think this is a big reason for why Afternic customers have many leads identified as “confused.” The prospect doesn’t even realize they filled out a purchase inquiry or offer form.
I’ve had people fill out inquiry forms and contact forms will all sorts of information and requests. Sometimes it is easy to understand that they visited my domain name when they intended to visit an existing business on a similar domain name. Sometimes they’re totally confused and I have no idea how they ended up on my domain name.
Regardless of why they navigated to my domain name and filled out an inquiry form, they’re not a genuine prospective buyer, and it’s better to write them off and avoid a confusing conversation.
