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Trust & Goodwill of a Category Defining Domain Name

Andrew posted some commentary on Monday from ABCsearch CEO Daniel Yomtobian on why the company went out and acquired Advertise.com. According to Yomtobian, Advertise.com “is the perfect brand name to attract new customers and make them feel comfortable if they had not heard of us—which translates into a much higher customer acquisition rate.”

TRUST is a huge aspect of a category defining domain name. People might not have heard of a particular company operating on a category defining domain name, but they generally trust that company until the trust is broken simply because of the domain name. As the saying goes, “perception is reality,” and people automatically think that with a category defining domain name, the company must be trustworthy. Yomtobian knows this, and his results should reflect this.

One thing that is not frequently discussed in the purchase of a domain name is a small thing called “goodwill.” According to Finance-Glossary.com, goodwill is defined as “The value of a business to a purchaser over and above its net asset value. It reflects the value of intangible assets such as reputation, brand name, good customer relations, high employee morale and other factors that improve the company’s business.” A category defining domain name has a considerable amount of good will associated with it, and that alone can help catapult a brand like ABCSearch onto the radar screens of their target clients.

People may not have visited a particular website in the past, but because the name rings a bell, they might think they have. Trust and goodwill are not things that can be very accurately quantified, but they have considerable value to a company.

5 With… Jay Westerdal, CEO, .Movie

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Many months ago, I interviewed DomainTools founder Jay Westerdal in one of the first “5 With…” interviews I did. Since then, Jay sold his company to Thought Convergence, which has moved right to the top as one of the domain industry’s leading companies. Their services run the gamut – parking (Trafficz), conference (Domain Roundtable), domain auctions (Aftermarket.com), tools (DomainTools), and many other products and services.

Jay is also involved in another project as CEO of the .movie registry, which hopes to secure the .movie gTLD. The general premise is that every year, hundreds of movies are released via different channels, and many struggle to match the .com domain name with the title of their movie. The .movie extension would allow production companies to choose the name of their movie in the .movie extension. An example of this would be that Paramount Pictures could register StateOfPlay.movie instead of the dumb domain name they chose, StateOfPlayMovie.net.

Just a couple of weeks ago, I interviewed Antony Van Couvering, founder of Minds + Machines, a gTLD consulting company, and CEO of .NYC. If you have any interest in gTLD domain names, that’s another interview you might want to read.

EJS:1) Who is involved in .Movie and are there any movie studios involved as partners or passive players?

JW: We have talked with a number of studios so far and they like our vision. There are six major studios which we have a good working relationship with at this point and expect that to grow. We have raised or got commitments for just over $5 Million dollars from Investors and we might be interested in raising more. I am not going to mention the investors by name but most people reading your blog would recognize their names. Our vision is very clear. We want to create a namespace where movie goers trust that they can direct navigate to a movie just by knowing the name of it. BacktoTheFuture.movie would work in this situation along with every other example of a movie name. We are going after two TLDs .Movie and .Film and with one registration the registrant would get both domains.

EJS: 2) Will the .Movie registry have a directory of .Movie sites classified by genre, release date…etc?

JW: No, we are a pure registry with no special tools. We will leave organizing the world’s data up to smart people like Google, Yahoo, MSN, or the like. We want to be just a TLD for movies. Every movie should have a type-in domain at our registry with no speculators allowed.

EJS: 3) Will the .Movie registry offer special development tools for website owners?

Nope, we offer nameservers for the TLD and the things you would expect from normal TLDs like .COM or .INFO. Just the basic DNS stuff along with a ultra strong UDRP which favors studios.

EJS: 4) How will .Movie compete with Movie.com/Movies.com?

JW: We are not competing with Movies.com, we are a TLD for movies. Every domain in our TLD will be owned by the movie owner. We are not operating a website, we are enabling direct nav websites for movie studios. I think the vision for this started because I was a domainer with a lot of ICANN experience, I got frustrated looking at trailers for new movies coming out and seeing that they had horrible domain names. So I decided I would help the movie industry and create a TLD
just for them with no outsiders allowed in to clog up the good domains.

EJS: 5) Do you expect to run a TM landrush, and how will domains be awarded, ie CasaBlanca.movie where a TM might not be valid?

JW: We expect Warner Bros. Pictures will register Casablanca.movie. We are not encouraging registrations inside this space unless the registrant owns film rights to a movie of the same name. We will present big hurtles to register in the space and we expect only a few outsiders to come in, domains like Google.movie might actually go to the Google search engine which indexed the movies rather then a film about Google.

Our goal would be to allow movie companies to register great names like Ducks.movie for just $10. Keeping speculators out will require the mind of a domainer because we want to keep the space open for anyone but only encourage movie studios and special edge cases like search engines. We would not want Google coming in and registering Search.movie they should be using their trademark instead. Generic domains would go to a studio that had a film named Search or The Search. Unless you had a trademark in the space don’t expect to come it. Even with a TM we know there are loopholes like registering TMs just to come in and speculate; we will guard against that and throw speculators out. More information can be found on our website www.dotmovieregistry.com.

EJS: 6) How long do you think it will be until we see these type of gTLD approved by ICANN?

JW: I expect this TLD to be approved in 12-24 months and operating in the root.

Great New Template from My Designer

My primary web designer, Mike McAlister of Six One Five Design, has released a new website template that would be perfect for personal or business use. Mike didn’t ask me to post this – and I am not getting compensated in any way for posting this, but I found the link and thought the design looked pretty sleek.

Two weeks ago in my newsletter, I recommended a source for free web templates – FreeCSSTemplates.org. I subscribed to the theory that when building a mini site, keyword driven content is king so don’t sweat the layout – and don’t pay more for something that doesn’t matter much? I am changing my mind on this thought process because Mike’s template (and others featured on the site) look nicer than the freebie I chose, and perhaps a more professional looking site will yield more authority and click throughs.

IMO, you can’t really go wrong by paying $15 for a great looking template template, and Mike’s is now featured on ThemeForest.net. Others seem to like the template as well, with it receiving 54 ratings, averaging 5 stars (of 5). As of this morning, it’s been purchased just 222 times – which is a great number, but I am sure is much less than the freebies.

Burbank.com Assist

After speaking to David Castello and Jess Bookstaff this morning, I made a few changes to the homepage of Burbank.com. First off – thanks again for the calls David and Jess. I think the layout change will drive more advertising revenue for the site with the better placement of advertising.

For those who haven’t visited, I just added 6 advertising blocks above the fold in lieu of the rotating banners on the site. This follows what many other geodomains have successfully done with their websites. I think this is a needed step to help advertisers drive traffic.

Since I only use two nternet browsers, I am asking visitors to my blog to have a quick look at Burbank.com to let me know how it looks in your browser. Please drop me a note or a comment and let me know if it looks okay and what browser you are using.

I am sure there’s an easier way to test this, but I am working overtime right now to continue building my Newburyport website!   I would also love to hear feedback on that site, although I know there are many pages missing. Hopefully many of those will be added tomorrow though.

Putting a Face Back on Ask.com

Ask.com has decided to bring their butler “Jeeves” back into the fold in the UK. This aligns with the search company reverting back to its previous name, “Ask Jeeves.” The company also intends to leverage social media outlets to give Jeeves a personality. According to the Reuters article,

“Jeeves will have an account on social network Facebook on which he will post pictures of his fictional travels around the world searching for answers to users’ queries, as well as a presence on micro-blogging service Twitter.”

I recently read an article in Neuroscience Marketing that discussed how patient care was impacted as a result of having the patient’s photograph on medical files. Using this study, the author speculated that this information could be used by companies and businesses who wish to add personal photos to business cards and websites to give them a personal touch and a better likelihood of closing a deal.

Perhaps Ask.com is also subscribing to the belief that adding a face and personality – albeit a cartoon character face and made-up personality – will create a personal connection for visitors, and as a result, will increase usage?

Think About Your Domain Name End Game

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When you are buying a domain name, whether it’s a newly registered domain name or a domain name in the aftermarket, it’s important to think about your end game for this particular domain name. Some of the most likely things that   domain investors   think about when buying include:

  • I am going to build this website into a…
  • XXXXXX company would want to use this for…
  • This would make a great website for…
  • Some day, some company will want to buy this…

Based on how you answer this, your actions with the domain name should reflect this strategy. Think about this for all of your domain names at the time of registration, and take action to see it through.

Either map out a website and build it, contact potential buyers with reasons that they should buy it from you, contact potential partners on development, or put up an appropriate landing page to announce your intentions.

With a little bit of effort, your success rate – whatever that may be – will improve.

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