Network Solutions has a pretty glaring bug that needs to be addressed. Ordinarily, I would simply report the bug in private and hope it gets fixed, but in this case, I am going to highlight the issue. I want to make sure that others who see this will know it’s not just them and hopefully just a bug that is being addressed.
Earlier this week, I started a transfer of 17 domain names from Network Solutions to GoDaddy. These domain names were all won at NameJet, and I consolidate my portfolio at GoDaddy every few months. The transfers were started, and I approved and confirmed the transfers when I received the email.
This afternoon, I logged in to my Network Solutions account, and I see 7 domain names show a status of “Redemption.” Clicking the VoteOfConfidence domain name, which doesn’t expire until April 4, 2022, brings up the following message on the individual domain name management page:
“Your Domain Name is expired.
Your domain name is in redemption period and will soon be deleted. Please contact customer service at 1-866-908-3442 for assistance with redeeming your domain name. Learn more about renewal timelines and fees.”
6 of the 7 domain names are pending transfer, and 1 of the domain names is actually in Redemption status because I no longer want it.
I am nearly certain this is a bug. None of the 6 domain names are set to expire soon, so there is no reason for them to be in this status. However, on the off-chance this is a Network Solutions error and these domain names are slated to be deleted, this blog post will serve as the notice I provided Network Solutions of the error prior to deletion.
In reality, I would imagine this is just a weird glitch that can be fixed relatively quickly. I have dealt with Network Solutions enough to know that things like this can happen. Hopefully it is fixed quickly.
hope you get it resolved quickly.
as we know network solutions is famous for many practices and glitches…
I can’t understand this particular one is a glitch…isn’t the expire date and redemption status all are automated and nothing can be modified…only if renewal is done everything changes accordingly… at least i believe so.
what am i missing here…does NetSol has a chance to change dates as they wish ? or maybe the previous seller didn’t renewed it…
there are many clicks to get to the point we want…even for Nameservers change…NetSol makes it difficult to do anything.
It is not the first time I saved two transfers and lost a domain renewed before expiration.
They sent me an email domain expired and I sent everything to save the invoice, bank documentation of the renewal payment, notify US lawyers, they could not do anything.