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Don’t Fear 65 .com – Call to Action Gone Wrong

Picture 2I think the domain name DontFear65.com is clever, but the call to action banner is poor execution (in my humble opinion). In the United States and perhaps elsewhere, 65 is the typical age at which many people aim to retire, and certain tax benefits are given. Symetra Financial is trying to convey that retirement isn’t something that potential customers need to fear.

The problem is that I saw this banner advertisement on a website I visit frequently, but for short periods of time, so it barely caught my attention. As I was clicking to another website, I glanced up at the huge 728×90 banner, and I read, “Don’t fear 65.com,” with the 65.com standing out the most. My first reaction was that it was cool a 2 digit numeric website was being advertised, and my second reaction was to type in 65.com, which didn’t resolve to any website.

I thought it was weird, so I went back to the site where I saw the banner and realized they were advertising DontFear65.com rather than 65.com. Although I am not a potential customer nor part of their target audience, my opinion doesn’t matter; however, there are probably people who thought the same thing, and they are sending traffic to 65.com.

The problem with call to action domain names is that they sometimes tell people to take action on other domain names. In my opinion, the worst offenders are CVBs (Convention & Visitors’ Bureaus) who were often so late to the party they had to settle with CTA domain names, such as VisitXYZ.com rather than XYZ,com. Many are also so full of themselves, they are unwilling to work with the owner of the XYZ .com domain name since they feel its their job to bring visitors to the area, rather than a team effort.

Call to action domain names aren’t so bad when they’re found in text links, but put them on a banner or billboard, and space the words apart, and you end up with a nice call to action for the other domain name. At best you lose traffic, and at worst you are building your competitors’ brand and traffic.

Blog.com and News.com Domain Names

I personally don’t own many domain names that end in Blog.com or News.com, but I think they have considerable value. Just about every industry, hobby, sport, country, city….etc has a blogger or news source that covers the segment. Many people perform searches for “topic blog,” as well as “topic news” to get great information.

A developed site with unique content on one of these types of domain names can lead to big advertising deals and increased traffic. First off, Google loves blogs, news, and other websites that have frequent updates and new content added regularly. When you have a blogging platform (such as WordPress) installed on a site that ends in Blog.com or News.com, Google and Yahoo are given two big hints about what will be seen on the site, and by all indication, will rank them well.

So these names clearly have value, but they can be difficult to sell at a premium price. The difficult thing about selling these domain names – especially Blog.com domain names – is that many people begin to blog for the love of the topic rather than to make money. These people don’t necessarily start their blog site to earn a living, and therefore can’t justify paying significant money for these valuable domain names. However, if you can convince them of their ability to make money from writing about their passion, it can help you raise the price when they inquire.

One way to increase the value of your domain sale is to ask a person who inquires what he has planned for the site. Probe further and ask about the topic and the amount of traffic he hopes to receive. Do a bit of research and see who is advertising in that vertical and remind the blogger that if he owns the category defining domain name, he is already ahead of the game. With his traffic goals and the key domain name, he can command more advertising revenue, which will defray the cost of the domain name. You might also research more and show him affiliate programs in that vertical allowing him to make money.

Remind him that you have the best domain name for his blog, and while the cost might be high up front, it will pay dividends in the future. You can also offer him a lease to own deal, allowing him to build his website on the domain name you ultimately control. This will allow him to slowly build his base at a fair cost, while still providing the opportunity for a buy out down the road. Of course you need to be cautious about lease deals, but they can and do work.

Below are some good Blog.com and News.com domain names that are for sale (some premium and some drops) – I do not own them
:

AstronomyBlog.com
BermudaBlog.com
CapeCodBlog.com
DadBlog.com
HeadhunterBlog.com
LacrosseBlog.com
LaptopBlog.com
MatchmakingBlog.com (IMO, this is a great deal because of the high value dating leads)
NursingBlog.com

AcupunctureNews.com
AnthropologyNews.com
BeerNews.com
BritishNews.com
CosmeticSurgeryNews.com
EconomicNews.com
FarmingNews.com
GeneticsNews.com
InvestorsNews.com
ObstetricsNews.com
TeachingNews.com

(Unique) Content is King

Although I believe a great domain name can help catapult a company’s website over others in search engine rankings, I believe the content on the site is as important when a person develops it. Owning Lowell.com and having the Lowell Spinners section at Lowell.com/lowell-spinners.php probably helps my website’s rankings (although the second “lowell” may be overkill”), it’s the good and fresh content that continues to drive people to the site during the season.

If your content isn’t accurate, some people may not even notice, and it’s just a bit of a disservice to them which they won’t realize until they bet a friend at a party and turn out to be wrong. Others who are experts on the topic, the people who might want to advertise on the site for example, will think it’s unprofessional if there are many errors. At best, they will send you a small email to point out your inaccuracies. At worst, they won’t return to your site and won’t contact you about advertising.

It’s also imperative that the content is unique to your site. Sure, a city’s history doesn’t change, but they way it’s presented should be unique to your website. Facts are facts, but oftentimes, one site leaves off some facts and each site’s information is different. Research is important to get facts correct, and that can mean researching a variety of trusted websites and offline sources for the correct information. Oftentimes, it can be as easy as calling on an expert to get the information. This is time consuming and expensive, but it’s well worth it.

Tomorrow, I will provide some insight in to hiring a good copywriter and preventing plagiarism/content theft. A domain name, cool web design, and great SEO are all very helpful to driving traffic, but good and unique content will keep visitors returning for a long time.

What Tools & Products Do You Need?

Domain ToolsI use a variety of handy tools every day to help make smarter domain acquisition, sales, and development decisions. Many of these tools weren’t created specifically for domain investors, but they work very well for our needs. Some of the tools I use just about every day include Whois History, website archive, keyword tools, reverse IP search, Alexa, and Compete.

Every so often, I wish that a specific tool or product was created and/or was more accessible or better publicized. For instance, wish there was an intuitive tool where I could type in a keyword phrase, and the tool would spit out associated domain names, Whois results, and let me know if the domain name is a developed website. This would save time and generate domain acquisition targets more easily.

On the product-side, I wish there was much more intuitive and easy to use web development software. I would love a program where I could just drag different elements into place, and it would code everything for me. I wouldn’t want something that created websites that look like they’re from the 1990s – I am talking real deal development that looks great and allows me to create cool things.

I know there are thousands of people working to build tools and products that will help web developers and many who are looking to create something that is helpful to domain investors. I am sure a few of them read domain blogs such as this to see what people want and need – and would pay for if they knew the product existed.

So I ask you, what tools or products would help you become a better web developer or domain investor?

Photo Source: http://www.flickr.com/photos/jannem/ / CC BY-NC-SA 2.0

Monitor Your Brands

I monitor a bunch of keywords and domain names on my Cotweet account, one of the Twitter applications I use on a regular basis. A couple of days ago, I saw that another Twitter user had mentioned one of my domain names with a ccTLD extension, and because her post was in a different language, I didn’t really understand what she was saying at first.

Instead of translating the Tweet, I decided to type in the domain name she mentioned, and I was surprised to see a fully developed cosmetics company operating on the ccTLD. I am not too concerned about them accusing me of using their brand because my domain name is a fully developed business, they are in another company, and I am not even operating in the same industry.

However, I did some additional research to make sure that my usage started before theirs and that they don’t have any trademarks or pending marks for the term in the US.   While this might be unnecessary, I am just doing my due diligence to proactively see what could lie ahead. With the ease of filing a UDRP, I want to make sure I am prepared just in case.

If you own and operate a business on a domain name where other companies are operating on different extensions, you, too should do your due diligence. Ignorance is never a valid defense!

Use Caution With “Generic” Terms

I have found that when a domain investor owns domain names with generic terms, like NewHouses.com for example, they are generally free and clear of trademark issues, aside from when a bullying company wants the domain name and is willing to take legal action to fight for it. However, there are many terms out there that may seem like they’re generic, when in fact they are protected terms that are often vigorously defended by trademark holders.

I am not a lawyer and don’t pretend to be one, so take this with a grain of salt. However, I believe that in order to keep a trademark active, the trademark holder must protect its ownership of the mark, so that others can’t claim it’s free to use by anyone. For example, while Google loves that people are “Googling,” they need to protect that term from becoming public domain and prevent others from using it.

In fact, I read something unrelated to domain names, but backs this claim up. In reference to Bud Light’s proposed “Fan Cans” with college athletic team colors, Vince Sweeney, Vice Chancellor at University of Wisconsin said, “If you don’t protect your trademarks, you eventually lose them, so we felt it was important to at least communicate to them that we didn’t think it was an appropriate tact.

That said, there are terms being used by many people in domain sales threads that are actually protected by the owners of those trademarks. One of the most commonly used terms that I believe people don’t realize is a trademark is “Realtor,” which is a trademark of the National Association of Realtors. This organization protects the term “Realtor,” and has many rules about how the term can be used, especially when it comes to domain names and websites.

Additionally, there are terms are protected in some countries, but generic in other countries and free to use in advertising materials, including domain names.   Some of these terms include Band Aid, Yellow Pages, Kleenex, Yo Yo, Escalator, Aspirin, Thermos, and many others. There are also terms that are free to use for some types of products and services, but others are protected by brand owners who are borderline over-protective.

While some people might think it’s unreasonable to do trademark searches before buying every single domain name, it can save the domain investor from registering infringing domain names – especially when the objective is re-sale rather than development.

Last night, I received a huge list of domain names for sale, with nearly all of them containing the name of a popular brand. The owner claimed that the brand name was his last name, and that the company had never contacted him about the domain names. Perhaps it was okay for him to own the domain name, although some of the names were clearly related to the brand rather than him (they contained the brand name + product type), but they wouldn’t be okay for me to own since I have no relation to the brand name or to the brand.

It costs under $10 to buy a domain name, but if you buy a domain name that infringes upon a company’s trademark, it can cost thousands of dollars to defend, and some companies don’t care as much about the infringing domain name as they care about making an example out of the domain registrant.