GoDaddy Aware of 504 Errors

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I received an email from GoDaddy this afternoon telling me a domain name had been canceled. The email either means I let a domain name expire or one of my names sold and transferred out of my GoDaddy account. I was sure the name was not canceled, but when I logged in to my GoDaddy account to see what was going on, I encountered this error: “504 Gateway Time-out”.

I called my account representative who told me the 504 errors was something other customers are experiencing, and GoDaddy’s Twitter account confirmed this as well:

I am still able to bid on GoDaddy Auctions and do other things within my account, but I do not have access to my Domain Management control panel.

It does not appear that GoDaddy has an estimate about when the issue will be fixed, but the company is aware of the issue.

7 COMMENTS

  1. I noticed that 2 of my domains showing available on the market, domains with an expiration date of MAY 2020!

    I tried to check my account, but to no avail. Gateway 504.

    I’ve been now on hold for 15 minutes!

    Finally got through and was told by Nick to call back Godaddy at 10am (Central Time) tomorrow. Their regular staff is gone for the day! Nick is aware of the “Gateway 504” problem, but he doesn’t have access to my account!

  2. I encounter errors with godaddy at least 30 times a week. Things that should take seconds take hours due to the errors. This is a common one: An error has occurred, the development staff has been notified. We apologize for any inconvenience. I report them to my rep. But nothing improves. Kind of scary.

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