I learned that Go Daddy was nominated for two Stevie Awards in the Customer Service Department of the Year – Computer Services category and the Best Use of Technology in Customer Service – Computer Hardware, Software, Services, Electronics, or Telecommunications category.
According to the award website, “The Stevie Awards for Sales & Customer Service honor and generate public recognition of the accomplishments of sales, customer service, and call/contact center professionals worldwide.” There are dozens of categories in which companies in different industries and of different sizes are competing. Judges for the awards come from some of the largest companies in the world, like Microsoft, AT&T, Marriott, Canon, and many others.
Just yesterday, I wrote a comment about Go Daddy’s customer service team. Although I think it’s sort of tacky to quote myself, I wrote “for people without reps at Godaddy, the company has great 24/7 US-based customer service. I can’t recall ever being dissatisfied with an issue at GD.”
Companies also competing for the Customer Service Department of the Year award are: Reputation.com, BUMI, CenterBeam, Datapipe, and and Rosetta Stone. Companies competing for the Best Use of Technology in Customer Service – Computer Hardware, Software, Services, Electronics, or Telecommunications include CrunchTime! Information Systems, L-com Inc., OnStar, Rosetta Stone, and VIZIO, Inc.
Congratulations to the company on this honor and good luck to them. It’s nice to see the company honored with these nominations.