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Why I am Not at TRAFFIC

One of the most common questions I was asked during the waning hours of the GeoDomain Expo was whether I planned to attend TRAFFIC up the road in Silicon Valley. As you can see from the title of this post, I am not at TRAFFIC, and there are a couple of reasons.

The first and foremost reason was that I went directly to Burbank for some ad sales following the show in San Diego. It was a 3 hour train ride along the Pacific Coast, and it was a great opportunity to catch up on some rest and to think about many of the things I learned at the Geo Expo. I must say, the Expo gave me added confidence in the area of ad sales, and I have 3 pending deals, two of which may be big deals.

The second reason I didn’t attend TRAFFIC this time was the price. Sure, I could have spent the money on my flight to San Jose, hotel rooms, and TRAFFIC ticket, but in this economy, I am cutting costs. It was more pertinent to my growing business to visit Burbank than it was to attend the show. I also plan to attend TRAFFIC in New York, and I look forward to seeing many of the same people who are now at the show.

BTW, don’t forget to tune in to the Moniker auction later on today. Now it’s time for some follow-up emails!

2009 GeoDomain Expo Recap

The financially troubled newspaper industry met at the Newspaper Association of America’s annual conference in San Diego the second week in April, and Associated Cities held its annual GeoDomain Expo in San Diego from April 23-25.   I think the GeoDomain Expo was quite a bit more upbeat! I attended my first GeoDomain Expo last year, and it was one of the most informative domain conferences I had attended, and this one was even better.

Nearly all of the industry leaders and many of their top employees attended the conference, and a large number of them participated on the panels. Most of the panelists provided great tips and advice, rather than self-promoting product advertorials, which I think provided more value to attendees, since these guys are out in the trenches and are happy to share what is working for them. This is probably the hallmark of the GeoDomain Expo.

On the development panel in which I participated, I learned a tactic from Shaun Pilfold (Kelowna.com), which could end up actually paying for the entire show once I integrate it onto my sites. I can’t remember learning something usable like this at other domain conferences, so this really stood out for me. I was also given a couple other valuable pieces of advice about sales from Shaun and his company’s General Manager, Mark Huttram, and I am going to focus on finding people who can execute.

Another panel had participants from data providers and directory development companies. While the directory panel might seem like an advertorial at first glance, it was great because there are so many options that companies are using and it’s helpful to know what’s out there and how they can be used. These are things that developers need to know about and can help new developers build a site quickly.

One of the primary undertones of the conference was that the time has come for entrepreneurial geodomain companies to take advantage of weakness in the newspaper publishing business, in order to take market share and become local market leaders. During one of the lunches, Gordon Borrell of Borrell Associates spoke about the opportunity we now have, and I was inspired by his saying that it is the time for entrepreneurs to make strong financial bets on geodomain names and to trust in the business models because we are likely to succeed. I think this is great advice, and it’s something I am analyzing right now.   I think it’s better to invest in yourself and your business plan, and I have been doing that in the last few months.

In terms of networking, I think the geodomain industry offers great opportunities because everyone is approachable and down to earth. No matter where I was at the Catamaran, it was easy to meet people, and I was able to meet with a number of people who I haven’t met before.

Just a few other notes from the conference:

I want to highlight NewOrleans.com for its fantastic website and brand they are building. Aside from NYC, New Orleans is my favorite city in the US, and it’s great to see what the team is doing with their site.

I am looking forward to participating on the newly elected Associated Cities transitional board. Despite the fear that there could be political overtones at the conference, I didn’t detect any of it at all.

My top 5 choices for next year’s conference are New Orleans, Dallas, West Palm Beach, Philadelphia, and Atlanta.

I am in Burbank for the next couple of days, and it’s time to get some business done!

Thank you to Mark and the great team at SanDiego.com for hosting the conference. It was well executed and the city of San Diego is beautiful. Big thanks also to AC Executive Director Patrick Carelton as well. Despite the short time between confirming that the show would happen and the date of the show, the team pulled it off.

She’s a Bonehead!

I apologize in advance because I can’t use the specific brand or domain name in this story, but I wanted to share a funny story with you about how some brand managers just don’t take domain names as seriously as they should.

After the party at the GeoDomain Expo, I went out to drinks with some friends at a Jazz restaurant in the Gaslamp Quarter of San Diego (which is a very cool area if you’ve never been). As we were wrapping up our drinks on the patio, a lady came over to the table and started talking to us, and my friend asked if she was attending the conference. She said she wasn’t, and that she worked for “XYZ Company,” which we all know is the the leading brand in the “ABC industry.”

Ironically, my friend happens to own the ABC industry’s category defining domain name, and he mentioned it to her. She was excited about that, and she said that she was a Marketing Manager for the company and they should definitely discuss how they can work together. As luck would have it, she just changed her purse and didn’t have business cards, but she wanted to give my friend her contact information.

My friend said that sounded great and we waited outside on the patio for a few minutes when she went in to the restaurant. After a couple of minutes, I went in and saw the woman dancing by the piano, clearly not even thinking about that category defining domain name that was just mentioned to her. This was a bonehead move and one that could cost them dearly, because it’s without a doubt the best category domain name in her industry.

Protect Your Brand

A local city website from my hometown began following one of my websites on Twitter the other day. I had never heard of this city site, and they have a unique/brandable URL – which I won’t give away for their privacy, but it was something to the effect of CyaInNewton.com. Since I hadn’t heard of their site nor visited before, I decided I would have a look, and I saw that it was a fully developed city portal.

I wanted to check to see if there was more than one site in their network, and while I wasn’t surprised that there weren’t others, I was surprised that they didn’t buy other domain names to go along with their branding, ie CyaInNewYork.com or even neighboring cities like CyaInNatick.com…etc. These domain names are available for their competitors and/or anyone else who wants to grab them at registration fee. I think this is a big mistake.

This company isn’t a domain investment or speculative company, where they are hoping someone else will like their idea and decide to buy it at a premium. They are growing an actual brand on one domain name, and the logical way to grow once terminal velocity is reached is to extend to different markets. While the domain names are available to register now, they might not be in a few months. Although they might have common law trademark rights, getting the domain names they want could be expensive.

I am going to send them a DM and recommend that they grab their brand domain names in other markets. While they may not plan to grow to those markets, it can’t hurt to protect the brand they are working hard to promote.

GeoDomain Expo Auction

A number of people have asked me about the GeoDomain Expo auction, and I wanted to give my favorites for the auction. The auction is being run by Aftermarket.com and DomainConsultant.com, and it is now open for bids. I didn’t post the reserve prices, but I bolded the names I like based on the reserves – which can be seen on the auction page.

Albuquerque.us
AmericanGuide.com
ArubaVacation.com
AsiaMaps.com
Augsburg.com
BeachHaven.com
BocaRatonFlorida.com
BritishSpy.com
BrooklynJobs.com
CannesBeach.com
CaribbeanSea.com
CarlsbadCA.com
ChicagoTravel.com
Drammen.com
eChart.com
EgyptianPyramids.com
Elizabeth.net
FranceHoliday.com
FrenchKissing.net
Geography.info
GoToMexico.com
HiltonHeadResort.com
HollywoodAttorneys.com
iLL.net
Indy.biz
iSouthKorea.com
KansasCity.us
LasVegasFlights.com
Longhorn.com
LosAngelesCondo.com
Lubbock.us
ManhattanDoctors.com
MichiganCarInsurance.com
Minneapolis.net
Miss.com
Mundo.com
NewYorkLoft.com
Normandy.net
Oakton.com
Pics.travel
Piedras.com
Ponce.com
SacramentoHouses.com
SantaClarita.com
SierraMadre.com
SkiingLessons.net
SouthwestAsia.com
StateOfMaine.com
StAugustine.org
StPaulRealEstate.com
Tacoma.info
Talladega.org
TampaBay.info
TempeArizona.com
TexasPersonals.com
Ticket.com
Tiel.com
TopekaKansas.com
TowerOfLondon.com
Washington.biz

Launching an Email Service on Your Domain Name

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Over the past couple of years, a number of people have asked me for my opinion on starting an email service on one of their domain names. Most of the time, these domain names are either very short or brandable in the sense that people would want to have the vanity email address. While an email service can be good to increase page views, brand recognition, and stickiness, I generally don’t recommend doing this for a few reasons.

As a service provider – especially a service as vital as email has become, you will be held responsible for any service outages or interrupts. Of course you can blame Google or whatever application you decide to use if something goes down, but as the face and contact for your company, people will look to you for answers. I get frustrated when my email service goes down – as infrequently as that is. Imagine if you have 1,000 frustrated people emailing you from other email services!

Maintaining the privacy of millions of emails, logins, passwords…etc can be a very big responsibility. While in theory it shouldn’t be too difficult, constant hacker attacks, worms, and other malicious attempts to crack your servers can cause problems for you. It can also be expensive to hire a company to watch this for you. Not only can you expect bad PR if someone hacks into your email system, but there could be legal liability as well.

Another reason is that I believe it can encumber a domain name if the owner ever wants to sell it. Whether the owner is charging for email service or not, if he has opened it up to allow others to use the domain name for email, the owner could potentially be required to host the email for an extended period, and many buyers won’t want to have to deal with these ramifications – unless they are driving serious revenue. I am no legal expert, so consult with an attorney on this.

I know of one person who launched an email service and regretted it, and I want to give advice to those who are considering it. I personally wouldn’t advise doing it.