There are many reasons for why a domain registrant might transfer a domain name away from its current registrar. By the time the transfer has been initiated, it’s most likely too late for a registrar to *save* the customer / domain name. There should be no reason for a registrar to delay a transfer.
Some registrars take up to a week to release a domain name. They offer no mechanism for the customer to approve the domain name transfer, and it moves forward at whatever pace is set by the registrar.
Some registrars allow a customer to approve a transfer so the domain name is released more quickly. This is helpful, particularly when a domain name was sold and the transfer is all that is needed to get paid. Unfortunately, some registrars notoriously obfuscate the messaging in the transfer email, so the messaging is unclear. Someone without experience might assume clicking a link will cancel the pending transfer – and in some cases it actually does cancel the transfer.
Namecheap, on the other hand, provides a clear and concise way to speed up or cancel the domain name transfer. There are no tricks or double negatives that could confuse a customer. There are clear directions, which the customer can take or not take depending on the speed at which it would like to transfer the domain name. You can see this below:
At the point I’ve started a transfer, the decision has already been made to move the domain name. Delay tactics or confusing emails only frustrate me or a counterparty, making me less likely to do business with that registrar in the future. I appreciate Namecheap’s transfer email that allows me to speed up or cancel a domain transfer without confusion or time wasting.
Thanks for the “Heads up” Elliot.
But how long does Namecheap keep the recipient waiting to receive the domain. At Porkbun it took 8 days for the recipient (me) to get a domain even though 7 was stated.
Read more: https://dn.ca/topic/6347/
I can’t speak to your issue, but the last transfer I did was completed within minutes. Auth code was sent to me at 12:50 to start transfer, the email I referenced came at 12:54, and the transfer completed email from GoDaddy arrived at 12:55pm. This was for a .co domain name if the extension has anything to do with it.