FreshDrop: Communicating With Its Customers

Fresh DropI noticed something on FreshDrop.net that I can’t recall seeing as prominently in the past on another website I visit. There’s a box in the lower right hand corner of my browser that “What could we change to make you want to continue using us?” and it has a box for customers to provide comments and feedback.

Staying in touch with customers’ needs and suggestions is one of the smartest things a company can do, and it’s even more important for an Internet-based company to reach out, especially when the company doesn’t have sales representatives that deal directly with its customers. There have been plenty of websites I’ve used that don’t have exactly what I need, and if I can find it elsewhere, I just don’t return.

FreshDrop.net is a website I use frequently, and I offered a suggestion to them about adding a newsletter option. It would be great if I could receive an email with the upcoming dropping domain names that I have based on specific filters I set up.   If you have any comments or feedback for the FreshDrop.net team, log in to your account and leave a note.

The company behind the pop-up question is KissInsights, in the event that you don’t have a FreshDrop.net account but do wish to reach out to your customers online. The pop up is a bit intrusive on the lower right, but it will probably ensure your visitors see it and take action.

Elliot Silver
Elliot Silver
About The Author: Elliot Silver is an Internet entrepreneur and publisher of DomainInvesting.com. Elliot is also the founder and President of Top Notch Domains, LLC, a company that has closed eight figures in deals. Please read the DomainInvesting.com Terms of Use page for additional information about the publisher, website comment policy, disclosures, and conflicts of interest. Reach out to Elliot: Twitter | Facebook | LinkedIn

1 COMMENT

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Recent Posts

It Pays to Know Random Phrases

3
My eyes bulge out of my head sometimes when I see a somewhat obscure term in a domain name coming up for auction. Oftentimes,...

Monitor Landing or Parking Page Downtime

0
When I first started developing my domain names, I learned the importance of downtime monitoring. On some of my growing websites, there would be...

Squadhelp is Reinvesting and So Am I

9
Squadhelp CEO Darpan Munjal shared a series of tweets about the growth of the platform. Darpan shared that revenue last month was higher than...

If You Want to See a Stampede, Look No Further Than This…

4
If you're seeking engagement on Twitter in the domain name space, the best thing you can do is tell people you're looking to buy...

Nick Huber: “drop a little coin” for a Premium Domain Name

2
I do not know Nick Huber, but I see he has a large following on Twitter and frequently offers advice to startup founders and...