FreshDrop: Communicating With Its Customers

Fresh DropI noticed something on that I can’t recall seeing as prominently in the past on another website I visit. There’s a box in the lower right hand corner of my browser that “What could we change to make you want to continue using us?” and it has a box for customers to provide comments and feedback.

Staying in touch with customers’ needs and suggestions is one of the smartest things a company can do, and it’s even more important for an Internet-based company to reach out, especially when the company doesn’t have sales representatives that deal directly with its customers. There have been plenty of websites I’ve used that don’t have exactly what I need, and if I can find it elsewhere, I just don’t return. is a website I use frequently, and I offered a suggestion to them about adding a newsletter option. It would be great if I could receive an email with the upcoming dropping domain names that I have based on specific filters I set up.   If you have any comments or feedback for the team, log in to your account and leave a note.

The company behind the pop-up question is KissInsights, in the event that you don’t have a account but do wish to reach out to your customers online. The pop up is a bit intrusive on the lower right, but it will probably ensure your visitors see it and take action.

Elliot Silver
Elliot Silver
About The Author: Elliot Silver is an Internet entrepreneur and publisher of Elliot is also the founder and President of Top Notch Domains, LLC, a company that has closed eight figures in deals. Please read the Terms of Use page for additional information about the publisher, website comment policy, disclosures, and conflicts of interest. Reach out to Elliot: Twitter | Facebook | LinkedIn


Leave a Reply

Recent Posts

Hilco Digital Assets Announces $10m Investment in Squadhelp

Squadhelp has become a leading brand naming marketplace, connecting business owners and entrepreneurs with domain names listed for sales on its platform. Led by...

Questions Related to Uni —> Afternic Parking Migration

If you are a Uniregistry customer, you most likely received an email explaining the upcoming migration of the Uniregistry Market and parking platform to...

Some Uni-Registered New gTLDs Will be Transferred to 1API

I received an email from Uni (formerly Uniregistry) that I initially thought was a Whois verification email and almost ignored. It was, in fact,...

Advice and Resources for a Newbie Domain Investor

Someone reached out to me on Twitter seeking advice for selling domain names. In a short tweet thread, I shared a few thoughts and... Now Forwarding to ChatGPT Website

Early this morning, Andy Booth tweeted about, asking if the domain name was acquired by ChatGPT. Andy presumably asked because the domain...