One of the things I like about DropCatch.com auctions is that I get control of the domain names almost immediately after I pay for them. I’ll win an auction or receive the backorder success emails, visit the account to pay, and the names appear instantly in my associated NameBright account.
That’s what typically happens. Yesterday, I bought 3 domain names via auction and paid for them immediately. The domain names did not appear in my account. I submitted a support ticket but didn’t hear back. I followed up this morning when I still hadn’t heard anything, but that went unanswered. To my knowledge, there hasn’t been any communication about an issue from anyone at the company so I did not know if this was an isolated issue or something more widespread.




