Get to Know Company Reps

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I sold a domain name a couple of months ago, and the buyer hadn’t updated his company’s Whois contact information. When I told him about it, he replied that he received a strange error message when he tried to update it the contact information. Luckily, I had a very good contact within the registrar’s tech support group, and the issue was resolved fairly quickly.

I know that attending conferences are expensive and not everyone who invests in domain names can afford to attend. Those are the best places to meet company representatives who can be critical to know when an issue arises. That said, you can create your own opportunity to meet company representatives.

Within many registrar and parking company control panels, there is a

Think About Your Prospective Buyer

I come across good domain names that are available for sale all the time. Some are private inquiries, some are via email sent from my corporate website, and the majority are at auction. When evaluating domain names, I think it is of utmost importance to think about who will be buying the domain name and then determining if there is enough of a margin to sell the domain name profitably.

One mistake I make on occasion is buying a domain name that looks very good on the outside but has limited profit potential when reselling. There are a number of professions that don’t seem to value domain names as much as others. A domain name may be an awesome exact match domain name for a specific field, but if people in the field aren’t big domain name users or a web presence isn’t all that important, the domain name may have less commercial value.

In highly competitive fields, an

Keep Alternate Spellings in Mind

Last week, I was bidding on an auction at Godaddy and ended up losing. The name could be worth more than the winning bid, and I want to share why I stopped bidding without revealing the name, since that might not be nice for the winning bidder.

The reason I stopped bidding was there is an alternative way to spell the domain name. It may have been good for branding, but it would have failed the radio test and would have likely lost half its traffic to the alternative. This domain name had a number and a word in it, but there are alternative spellings. For instance, if you heard the word “first” in a domain name, some people might spell it first and others might spell it 1st.

For this particular domain name, I think both

How I Deal With Auction Locks During a Negotiation

Depending on the auction house, domain name registrar, and type of auction, a domain name may be locked for a period of time following the conclusion of an auction. This means a domain name cannot be transferred out of a registrar, and it may in fact be locked within the account and unable to be pushed to another account (again, this may depend on the registrar).

Because I sometimes receive an inquiry during the auction lock period, I want to share a bit of advice with how I deal with this type of situation.  Before responding to the inquiry, I will do a bit more research on the history of the domain name.

If the auction was a private auction and not an expiry auction, I might contact the auction house and registrar and ask them to remove the lock for me. If the domain name has been

See Other Domains Before Inquiring

I want to share a piece of advice for those of you who opportunistically acquire good domain names privately. Check out whether or not the domain owner has other domain names of interest before sending your inquiry.

Let’s say you are in the market for good one word .com domain names and think Exclaim.com would be great for your portfolio (my company owns the name).  Before inquiring, it might be good to have a short list of other domain names the owner has so you can inquire about those, too.

When you are buying domain names on a one off basis, the domain name might be priced much higher than if you are buying a package of domain names. In addition, by inquiring about more than one domain name, the domain owner will likely be able to tell that you are a domain investor rather than someone who is planning to build “the next big thing.”

I regularly use tools like

Rebranding is Expensive

When I am in a negotiation to sell a domain name to a company that would use the domain name by launching a new brand or rebrand an existing business, I often think about how expensive of an endeavor it will be for the company to do so. In addition to their web related graphics, the company needs to update signage, business cards, marketing materials, shirts or uniforms, and other merchandise. This is expensive. Frankly, the domain name would likely cost a fraction of the entire rebrand, even if the domain name is expensive.

On one hand, a domain owner can make the argument in a negotiation that the company should pony up a bit more for the domain name since they are going to have to spend big bucks on the rebrand. On the other hand, reminding a decision maker about the expense of a rebrand might give them second thoughts about buying the domain name in the first place.

I think there may be a disconnect