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Afternic Should Better Explain Broker Communication Process

My Afternic Lead Center is full of Stalled, Qualifying, Confused, and Unknown leads. As a domain investor, this is pretty confusing and slightly frustrating. I don’t blame Afternic brokers for this because I have become familiar with how their platform works, but I do think Afternic and GoDaddy should better educate its sellers on the brokerage process.

When a prospective buyer submits an offer or inquiry, I am pretty certain they quickly receive an automated email with information about the domain name and a broker contact. The Afternic broker will follow up various times via email and a phone call if they have the correct phone number. Afternic brokers earn a living on commissions, so they have a vested interest in selling domain names.

Small Hurdle for Prospects When Afternic Self-Brokerage is Enabled

I enabled Afternic’s self-brokerage option as soon as I heard it went live. I immediately tested it out with one of my own domain names so I could see how the platform works as a buyer and as a seller. Before I got started, I ran into an issue, and I couldn’t tell if it was a feature or a bug. James Iles confirmed to me that it this difference is intentional.

When sellers have the self-brokerage option disabled, prospective buyers will be shown a form to submit an offer. On the form, they need to provide their name, email address, and phone number. There are also a few pop-up questions that appear after submitting the form. When sellers have self-brokerage enabled, prospective buyers who wish to submit an offer will need to sign-in to a GoDaddy account to proceed or create a new GoDaddy account. You can have a look at the difference here:

Self-Brokerage Available to 100k GoDaddy Customers


I am sure one of the most popular requests of GoDaddy is the ability to manage inbound purchase inquiries and offers for domain names listed for sale via Afternic. This is no surprise considering this was a major selling point of two companies GoDaddy acquired – Dan.com and Uniregistry.

Afternic just announced self-brokerage capabilities have been enabled for approximately 100,000 people who are members of GoDaddy’s Discount Domain Club’s top tier. I can see this has been enabled in my account, and I am going to test the platform to see how it works for a buyer and seller to get a feel for how it works, how it looks, and the timing of inquiries and responses.

Notably, the sale commission for a successful transaction is the same percentage as it would be if a GoDaddy/Afternic broker were negotiating on behalf of the owner. The advantage (or disadvantage depending on your perspective) is the domain registrant can respond and negotiate in their own style and at their own pace.

Don’t “Call domain broker”

When a user searches for a domain name at GoDaddy, and it is not listed for sale via its network, the Domain Broker Service offering is shown. To utilize DBS, a customer pays north of $100 and an additional 20% fee if a deal is reached.

If a customer pays to utilize a GoDaddy DBS broker, the broker will connect directly with the prospect to understand the budget and discuss the acquisition. It is during this initial conversation, I believe, the broker understands if the buyer intended to make an offer or if the DBS purchase was in error, believing the domain name could be bought for that amount. Assuming the buyer genuinely wants to use the DBS, the buyer and broker discuss budget and offer before connecting with the domain registrant.

While these discussions do not include the domain registrant, GoDaddy customers do have a dashboard where they can see their domain names that are subject to a DBS lead. DBS.GoDaddy.com will take GoDaddy customers to a dashboard with their DBS purchase inquiries as well as purchase inquiries that were made for their registered domain names.

3 Hour Afternic Masterclass Session on February 21 and 26

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Afternic will be hosting a free three hour “Masterclass” for members of its Domain Discount Club on February 21 and again on February 26. The live program will be led by GoDaddy’s Joe Styler and other members of the Afternic team.

Afternic published a blog post offering details about this event. In addition, GoDaddy’s James Iles discussed the Masterclass with Joe Styler in a video interview to give people an understanding of what they can expect from the program:

Videos: GoDaddy 2025 Super Bowl Commercial

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GoDaddy issued a press release this morning revealing its 2025 Super Bowl commercials. As expected, the focus of these two commercials is on GoDaddy Airo, the company’s artificial intelligence toolset designed to help customers with everything from domain name registration to website and logo design. I suspect we will see a heavy dose of AI in this year’s Super Bowl commercials.

Notably for domain investors, GoDaddy ends the commercials by displaying its GoDaddy.com domain name.

You can watch the 30 second television spot here:

You can watch the 60 second television commercial here: