I received a non-personalized email from GoDaddy this morning, and as I read it on my iPhone, I had an idea for a blog post about the importance of personalizing emails to customers. As I was reviewing my other emails, I received a subsequent email from a blog reader advising me of a possibly phishing scheme targeting domain name owners.
According to a post on DNForum this morning from a user named Image Authors, there is an alleged phishing scheme targeting GoDaddy customers under the guise of a Whois verification requirement. I most likely received the same email since the information he shared about the underlying domain name looks to be the same. The subject of the email I received was “ACTION REQUIRED – Reminder to verify the accuracy of Whois data.”
When I receive emails from various websites and companies, I rarely (if ever) click the links, even if I know they are from the company. There’s too much risk with accidentally clicking a phishing email, and most issues that are addressed in various emails can easily be resolved by directly visiting the company’s website and navigating around that way.
If you do happen to click on a phishing email by mistake and give your account information, log in to your account to re-secure it ASAP. You should probably contact the company directly to do that in order to ensure any transactions (like domain transfers) are stopped immediately.
Check out the post on DNForum this morning, and beware of all emails that are supposedly from your domain registrar. It’s quite possible that a registrar email is legitimate, but why take the chance that it is a phishing email?
I will probably still write my article about email personalization later on today, but this article is probably much more important and timely.